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- Tasks: Engage with guests, manage front desk tasks, and support office operations daily.
- Company: Portico values diversity and a fun, engaging work culture that prioritises people.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and discounts at top retailers.
- Other info: Flexible 40-hour week with rotating shifts; perfect for those seeking growth in the reception industry.
- Why this job: Join a supportive team, develop your skills, and thrive in a dynamic corporate environment.
- Qualifications: Strong communication skills, proactive attitude, and a passion for delivering exceptional service required.
The predicted salary is between 22000 - 30000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Are you an outgoing person who loves to deal with people every single day and can build relationships with anyone you come across?
Do you have a genuine passion for excellent customer service and a strong desire to join a company that puts people first?
Are you looking to take your next step in the corporate reception industry?
Then look no further as Portico is now hiring for a Welcome Host that will be based in the Reading offices of one of The Big Four auditors!
You will be part of a true family, working in a team of talented co-workers that will help you in your self-development and any goals that you might have.
The role is diverse. No day is the same as you will have the opportunity to get involved in everything that happens around the front desk. From meet & greet to administration tasks, room bookings and liaising with Office Managers and contractors, you will have the opportunity to hone your skills and acquire new ones.
Shift pattern: 40 hours per week, rotating 8 hour shifts between 7:30am – 6pm from Monday-Friday
Salary: £27,284
Qualifications
The ideal candidate will have excellent computer & communication skills, a proactive attitude, flexibility, and ability to work with different teams and most of all, a genuine passion for always delivering a 5-star service in this high-end corporate environment.
Additional Information
What\’s in it for you?
Welcome Host employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host
✨Tip Number 1
Show your personality! As a Welcome Host, being outgoing and personable is key. When networking or during interviews, let your enthusiasm for customer service shine through. This will help you connect with the team and demonstrate that you embody the company culture.
✨Tip Number 2
Research Portico's values and culture. Understanding their commitment to diversity and employee development can give you an edge. Use this knowledge to tailor your conversations and show how your values align with theirs during any interactions.
✨Tip Number 3
Prepare to discuss your experience in customer service. Think of specific examples where you've gone above and beyond for clients. This will not only highlight your skills but also demonstrate your genuine passion for delivering excellent service.
✨Tip Number 4
Practice your communication skills. Since the role involves liaising with various teams and individuals, being articulate and confident is crucial. Engage in mock conversations or role-plays to refine your ability to communicate effectively in a corporate setting.
We think you need these skills to ace Welcome Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Portico is looking for in a Welcome Host. Highlight the key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service experience and any relevant skills. Emphasise your ability to build relationships and provide excellent service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive attitude. Mention specific examples of how you've delivered exceptional service in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BaxterStorey
✨Show Your People Skills
As a Welcome Host, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships in previous roles or situations. Highlight your passion for customer service and how you ensure a positive experience for everyone.
✨Demonstrate Flexibility
The role involves various tasks, so showcasing your adaptability is key. Discuss times when you've successfully handled unexpected changes or challenges at work. This will show that you're ready to take on the diverse responsibilities of the position.
✨Research Portico's Culture
Understanding the company's values and culture can set you apart. Familiarise yourself with Portico's commitment to diversity and employee development. Mention how these align with your own values during the interview to demonstrate your fit within the team.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, training opportunities, or what a typical day looks like for a Welcome Host. This shows your genuine interest in the role and helps you assess if it's the right fit for you.