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- Tasks: Engage with guests, manage front desk tasks, and support office operations daily.
- Company: Portico values diversity and a fun, engaging work culture that prioritises people.
- Benefits: Enjoy great holiday allowance, pension contributions, discounts, and personal helpline support.
- Why this job: Join a supportive team, develop your skills, and thrive in a dynamic corporate environment.
- Qualifications: Strong communication skills, proactive attitude, and a passion for delivering excellent service required.
- Other info: 40-hour week with rotating shifts; perfect for those seeking growth in the corporate sector.
The predicted salary is between 22000 - 29000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Are you an outgoing person who loves to deal with people every single day and can build relationships with anyone you come across?
Do you have a genuine passion for excellent customer service and a strong desire to join a company that puts people first?
Are you looking to take your next step in the corporate front of house industry?
Then look no further as Portico is now hiring for a Welcome Host that will be based in the Watford offices of one of the big four auditors!
You will be part of a true family, working in a team of talented colleagues that will assist you in your self-development and any goals that you might have.
The role is diverse. No day is the same as you will have the opportunity to get involved in everything that happens around the front desk. From meet & greet to administration tasks, room bookings and liaising with Office Managers and contractors, you will have the opportunity to hone your skills and acquire new ones.
Shift pattern: 40 hours per week, rotating 8 hour shifts between 7:30am – 5:30pm from Monday-Friday
Salary: £26,170
Qualifications
The ideal candidate will have excellent computer & communication skills, a proactive attitude, flexibility, and ability to work with different teams and most of all, a genuine passion for always delivering a 5-star service in this high-end corporate environment.
Additional Information
What\’s in it for you?
Welcome Host employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host
✨Tip Number 1
Show your personality! As a Welcome Host, being outgoing and approachable is key. When you meet potential colleagues or during networking events, let your genuine enthusiasm for customer service shine through.
✨Tip Number 2
Familiarise yourself with Portico's culture. Understanding their values around diversity and employee empowerment will help you connect with the team and demonstrate that you’re a great fit for their environment.
✨Tip Number 3
Practice your communication skills. Since the role involves interacting with various people, consider engaging in conversations with friends or family to refine your ability to build rapport quickly.
✨Tip Number 4
Research the corporate front of house industry. Being knowledgeable about trends and best practices can give you an edge in discussions and show your commitment to excelling in this role.
We think you need these skills to ace Welcome Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Portico is looking for in a Welcome Host. Highlight key responsibilities and required skills, such as excellent communication and customer service.
Tailor Your CV: Customise your CV to reflect your experience and skills that align with the role. Emphasise any previous customer service roles or experiences where you demonstrated a proactive attitude and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention specific examples of how you've delivered excellent service in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BaxterStorey
✨Show Your Personality
As a Welcome Host, your outgoing nature is key. Make sure to let your personality shine through during the interview. Share anecdotes that highlight your ability to connect with people and create a welcoming atmosphere.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss specific situations where you went above and beyond to ensure a positive experience for customers, as this role heavily relies on delivering a 5-star service.
✨Research the Company Culture
Familiarise yourself with Portico's unique culture and values. Be ready to discuss how your personal values align with theirs, especially regarding diversity and teamwork. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their family.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm for the position and your desire to grow within the company.
