At a Glance
- Tasks: Deliver exceptional customer service and maintain a clean, organised environment.
- Company: Join Benugo, a brand known for quality food experiences in London.
- Benefits: Enjoy competitive pay, free meals, and 28 days annual leave plus birthday off.
- Other info: Flexible hours, endless tea and coffee, and opportunities for professional development.
- Why this job: Be part of an exciting partnership with John Lewis and grow your career.
- Qualifications: Good organisational skills and ability to work well in a team.
The predicted salary is between 10 - 20 £ per hour.
- Salaried Working Pattern: Full-time 5 Days Out of 7
- Compensation: up to GBP 12.71 - hourly
- Company Description
When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today.
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores.
This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
We are seeking an exceptional Team Member to support the Front of House team in excellence.
This is a rare opportunity representing two respected brands, delivering an outstanding food experience that reflects innovation, quality, and attention to detail at every level
Job Description
Hours
- Ensuring the customer experience is maintained to the highest standard at all times.
- Assisting with any kitchen, front of house and back of house cleaning duties.
- To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
- Assisting with clearing tables and maintaining a clean working environment.
- To ensure all labels and prices are correct.
- Maintain awareness of promotions, pricing and product information.
- To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
- Follow food safety, allergen and hygiene procedures at all times.
- Work collaboratively with colleagues to meet service targets and maintain smooth operations.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
- To carry out any other reasonable duties as required by management.
Qualifications
- Good organisational skills
- Ability to work under pressure to meet the business needs
- Reliable and able to work well within a team
- Self motivated and proactive
- Additional Information
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
Team Member employer: BaxterStorey
Join our dynamic team in Biggleswade as a Kitchen Porter, where we prioritise employee well-being and growth. Enjoy free meals during your shift, bespoke training opportunities, and access to apprenticeships that cater to all experience levels, all within a supportive work culture that values your contributions. With additional perks like discounts through our Perkbox app, we strive to create a rewarding and meaningful workplace for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at BaxterStorey and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at BaxterStorey that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at BaxterStorey.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at BaxterStorey get a sense of who you are beyond your experience!
How to prepare for a job interview at BaxterStorey
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at BaxterStorey and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
