At a Glance
- Tasks: Serve food and beverages while creating memorable experiences for guests.
- Company: Join BaxterStorey, a leader in hospitality with a focus on teamwork.
- Benefits: Earn £13.45 per hour plus holiday pay, with flexible zero-hour shifts.
- Other info: Inclusive workplace celebrating diversity and offering growth opportunities.
- Why this job: Be part of a friendly team that values your passion for service and food.
- Qualifications: A love for food and customer service; previous experience is a bonus.
The predicted salary is between 13 - 13 € per hour.
Casual General Assistant/Kitchen Porter (zero hours, mainly weekends) £13.45 per hour plus holiday pay allowance.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- Enjoy working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution‑oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Inclusivity & Equality Statement:
BaxterStorey is proud to be an inclusive employer and welcomes applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among its workforce and aims for a truly representative workforce where every employee feels respected and able to give their best.
Zero Hour General Catering Assistant in Southampton employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises genuine hospitality and teamwork, making it an ideal place for those passionate about delivering outstanding service. Located in Swanwick, Southampton, we offer flexible zero-hour contracts with competitive pay, a collaborative work culture, and a commitment to inclusivity and employee growth. Join us to be part of a supportive team where every interaction is valued, and your contributions can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Zero Hour General Catering Assistant in Southampton
✨Tip Number 1
Get to know the company culture! Before you apply, check out BaxterStorey's social media and website. Understanding their values will help you tailor your approach and show that you're a perfect fit for their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can really boost your chances of landing that role.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills in these areas, as they’re key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the BaxterStorey team. Don’t miss out on this opportunity!
We think you need these skills to ace Zero Hour General Catering Assistant in Southampton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you genuinely care about providing great experiences for guests!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience, especially in hospitality or food service. We love seeing how your background aligns with our values!
Be Friendly and Professional:Since this role is all about delivering impeccable service, use a friendly tone in your writing. Show us that you can communicate effectively and professionally, just like you would with our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, be prepared to discuss how you collaborate with others. Think of a time when you worked effectively within a team to solve a problem or improve service, and share that story.
✨Know Your Health and Safety Basics
Brush up on basic food safety and hygiene practices before the interview. Being able to talk knowledgeably about these topics will show that you take the role seriously and understand the importance of compliance in a catering environment.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle various situations, like dealing with difficult customers or managing busy periods. Prepare by thinking through potential scenarios and how you would respond to ensure guest satisfaction.
