At a Glance
- Tasks: Supervise a vibrant coffee bar, ensuring top-notch service and quality beverages.
- Company: Join BaxterStorey, a leader in hospitality with a focus on diversity and inclusion.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on everything from shops to cinema.
- Other info: Flexible hours with opportunities for overtime and personal development.
- Why this job: Be the heart of a bustling coffee bar and lead a passionate team.
- Qualifications: Barista skills and a love for customer service are essential.
The predicted salary is between 15.5 - 15.5 £ per hour.
Location: London Liverpool Street Area
Salary: £15.50 per hour
Monday to Friday only
The role involves operating a free issue coffee bar offering a full range of hot beverages, including specialty coffees, matcha, and iced drinks. The successful candidate will be confident working independently and will take full responsibility for the day-to-day running of the bar. This includes preparing all beverages to a high standard, managing stock levels (including ordering and stock counts), ensuring site compliance and due diligence, and delivering excellent hospitality service at all times. There will be occasional overtime requirements to support evening events on an ad hoc basis.
Benefits:
- 28 Days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available from Perkbox app, from high street shops to holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
- Supervision and Training: recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
- Quality Control: monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management: coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
- Customer Service: foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications:
- Previous experience within the hospitality industry
- Barista skills essential to role
- Have a contagious passion for food and customer service
- You draw satisfaction from supervising, training, and supporting a team
- Understanding of delegation skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Service Supervisor - Barista skills needed employer: BaxterStorey
BaxterStorey is an exceptional employer located in the vibrant London Liverpool Street area, offering a dynamic work environment that prioritises employee wellbeing and development. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a strong commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally while delivering outstanding hospitality services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor - Barista skills needed
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey
Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Service Supervisor - Barista skills needed
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
