Senior Sous Chef - British Airways Lounges Terminal 5

Full‑time position, 45hrs per week. Location: Heathrow Airport Terminal 5. Salary: £19.23 per hour.

Benefits:

• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Job Description:

• Assist the Head Chef in developing innovative menus, ensuring an exceptional culinary experience for our guests.
• Oversee food preparation and cooking processes to maintain consistency and high‑quality standards.
• Ensure proper portioning, plating, and presentation of dishes, adhering to the established SOPs and guidelines.
• Monitor and maintain food inventory levels, ensuring freshness and minimising waste.
• Provide leadership and guidance to the kitchen staff, fostering a positive and productive work environment.
• Train, mentor, and motivate team members, promoting skill development and career growth.
• Conduct regular performance evaluations and address any areas of improvement or training needs.
• Collaborate with the Head Chef to schedule shifts, manage labour costs, and maintain adequate staffing levels.
• Assist in coordinating and executing daily kitchen operations, including food preparation, production, and service.
• Ensure compliance with food safety and sanitation standards, maintaining a clean and organised kitchen environment.
• Collaborate with the Head Chef to develop and implement standardized processes and procedures (SOPs).
• Monitor and control food costs through effective inventory management and portion control.
• Collaborate with the Head Chef to create seasonal menus, incorporating fresh and locally sourced ingredients.
• Contribute to the development of new recipes, paying attention to food trends and client preferences.
• Assist in planning and executing special events, ensuring smooth operations and exceptional client satisfaction.
• Collaborate with front‑of‑house staff to ensure seamless coordination between the kitchen and dining areas.
• Participate in menu tastings and contribute to menu development based on guest feedback and market trends.

About You:

• Willingness to learn and progress
• Honesty and trustworthiness
• Team player
• Respectful
• Flexible and adaptable to change
• Possess cultural awareness and sensitivity
• Demonstrates sound work ethics
• Ability to work in a fast‑paced environment and manage multiple priorities
• Proficient at working with computers and programs such as Microsoft Office, SharePoint, Forms, OneDrive, Outlook, etc.
• Good delegation and influencing skills
• Demonstrates analytical approach to problem solving
• Excellent communicator at all levels
• Ability to plan ahead
• Strong attention to detail and organisational skills

Qualifications:

• NVQ Qualifications or equivalent
• Proven experience as an Executive Head Chef or similar role
• Excellent craft skills background
• Successful progressive background in catering
• Basic and intermediate Food Hygiene certificate
• Strong supervisory experience
• Ability to display a real passion for food and customer service
• Good numeracy skills

Additional Information:

For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to super‑charge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

BaxterStorey Values:

• ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• Wholeheartedly Positive: We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interest & Inclusion:

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team.