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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality and service experiences.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Passion for food and service, with experience in team management and customer engagement.
- Other info: Be part of a diverse team that celebrates individuality and promotes growth.
The predicted salary is between 34000 - 42000 £ per year.
Company Description
Location: City, London
Salary: £40k - £42k
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Retail Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Retail Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
WHAT WILL KEEP YOU BUSY:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
WHAT YOU BRING TO THE TABLE:
- You thrive on getting the best out of people and maximising commercial opportunities.
- You draw satisfaction from managing, training and supporting a team
- Passionate and skilled in creating effective marketing and engagement plans.
- You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising
- You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
- Have experience commensurate with role
- Thrive on delivering a great customer experience and leading by example
- Able to demonstrate your analytical approach to problem solving
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
Retail Manager - Catering & Hospitality employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager - Catering & Hospitality
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local cafes to chat with managers. You never know who might have a lead on your dream Retail Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or created unforgettable experiences. Remember, they want someone who can inspire others!
✨Tip Number 3
Research the company culture! BaxterStorey values creativity and collaboration, so be ready to discuss how you embody these traits. Tailor your answers to reflect their vision and show them you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Retail Manager - Catering & Hospitality
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created exceptional experiences in the past. We want to see that you genuinely care about delivering top-notch service.
Tailor Your CV: Make sure your CV is tailored to the Retail Manager role. Highlight relevant experience and skills that align with our values and the job description. We love seeing candidates who take the time to connect their background to what we do at BaxterStorey.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique perspective and how it can contribute to our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're serious about joining our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand BaxterStorey's values and mission. Familiarise yourself with their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on mentoring, training, and creating a positive work environment. Be ready to discuss how you can bring that same energy to BaxterStorey.
✨Demonstrate Your Passion for Hospitality
BaxterStorey is all about genuine hospitality. Share your personal experiences that highlight your passion for food and service. Talk about moments where you went above and beyond to create memorable customer experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes, team culture, or how they measure success in the role. This shows your interest in the position and helps you gauge if it’s the right fit for you.
