Retail & Hospitality Manager — Lead Exceptional Service Team
Retail & Hospitality Manager — Lead Exceptional Service Team

Retail & Hospitality Manager — Lead Exceptional Service Team

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver outstanding food service and customer satisfaction.
  • Company: Top hospitality company known for its inclusive and collaborative culture.
  • Benefits: 28 days holiday, free meals on duty, and tailored training opportunities.
  • Why this job: Join a vibrant team and make a real difference in customer experiences.
  • Qualifications: Experience in retail or hospitality management and strong leadership skills.
  • Other info: Great opportunities for professional growth in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading hospitality company is seeking a Retail Manager to oversee exceptional food service standards and inspire a collaborative team in London.

Responsibilities include managing daily operations, ensuring high customer satisfaction, and achieving key performance indicators, including health and safety.

The role offers ample opportunities for professional development and encourages an inclusive work environment.

Benefits include 28 days holiday, free meals on duty, and bespoke training.

Retail & Hospitality Manager — Lead Exceptional Service Team employer: BaxterStorey

Join a leading hospitality company in London that prioritises exceptional service and team collaboration. With a strong focus on professional development, inclusive work culture, and generous benefits such as 28 days holiday and free meals on duty, this role offers a rewarding opportunity for those looking to thrive in the retail and hospitality sector.
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Contact Detail:

BaxterStorey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail & Hospitality Manager — Lead Exceptional Service Team

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.

Tip Number 2

Show off your personality! When you get that interview, let your passion for exceptional service shine through. Share stories about how you've inspired teams or improved customer satisfaction in past roles.

Tip Number 3

Prepare for situational questions! Think about how you'd handle various scenarios in retail and hospitality. Practising your responses will help you feel more confident and ready to impress.

Tip Number 4

Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes tracking your application super easy for us!

We think you need these skills to ace Retail & Hospitality Manager — Lead Exceptional Service Team

Team Leadership
Customer Service Excellence
Operational Management
Health and Safety Compliance
Performance Management
Collaboration Skills
Professional Development
Inclusive Work Environment

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional service and how you inspire others to do the same.

Highlight Your Leadership Skills: As a Retail Manager, you'll be leading a team, so make sure to showcase your leadership abilities. Use specific examples of how you've motivated teams in the past and achieved great results together.

Be Clear About Your Achievements: Don’t shy away from bragging a little! Include key performance indicators you've met or exceeded in previous roles. This will show us that you know how to drive success and maintain high standards.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at BaxterStorey

Know Your Stuff

Before the interview, make sure you’re well-versed in the company’s values and service standards. Research their approach to customer satisfaction and health and safety protocols. This will show that you’re genuinely interested and ready to contribute.

Showcase Your Leadership Skills

As a Retail & Hospitality Manager, you’ll need to inspire your team. Prepare examples of how you’ve successfully led teams in the past, focusing on collaboration and achieving targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Prepare Questions

Interviews are a two-way street! Think of insightful questions to ask about the company culture, training opportunities, and how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.

Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally to reflect the company’s image. A polished appearance can boost your confidence and set a positive tone for the interview.

Retail & Hospitality Manager — Lead Exceptional Service Team
BaxterStorey

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