At a Glance
- Tasks: As a Retail Assistant, you'll deliver extraordinary customer experiences in a collaborative team.
- Company: Join BaxterStorey, a leader in creating beautiful hospitality spaces for nearly 20 years.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts on high street shops.
- Why this job: Be part of a positive, inclusive culture that values growth, creativity, and community impact.
- Qualifications: Customer service experience is key; we value energetic, communicative, and reliable team players.
- Other info: We celebrate diversity and encourage applications from all backgrounds and experiences.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Retail Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!, For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
What would we like from our Retail Assistant?
Customer Service experience – This is our most important requirement. Our attitude towards customer service can vary greatly from other places. We require professional approach with a personal care towards our customers. The use of customers names and certain amount of communication (when possible) is required from the team members in order to provide mental break for our customers.
We are looking for people with energetic and talkative personalities who possess strong communicative skills.
Multitasking – you need to able to perform the working tasks while paying attention to customers. Ignoring customers or ignoring the task at hand for the sake of the other will not work.
Good organisation skills.
Reliable and able to work well within our team.
Dealing with customers
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28 Days holiday including bank holidays
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Plus your birthday off
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3 volunteering days
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3 days grandparent leave
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24 week’s enhanced maternity leave
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Secondary carer leave
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Wedding/commitment day leave
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Free meals on shift
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Bespoke training and development opportunities
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Apprenticeships opportunities for all experience levels
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Pension and life insurance
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Discounts available on our HAPI app; high street shops, holidays & cinema
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Wellbeing hub
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Access to employee assistance programme
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Cycle to work scheme
Retail Assistant employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Show your passion for customer service! When you interact with us, make sure to highlight any previous experiences where you went above and beyond for customers. We love candidates who can demonstrate their commitment to creating extraordinary experiences.
✨Tip Number 2
Emphasize your teamwork skills. Since we value collaboration, share examples of how you've successfully worked in a team environment. This will show us that you can thrive in our harmonious atmosphere.
✨Tip Number 3
Be ready to discuss your multitasking abilities. In a busy retail environment, being able to juggle tasks while maintaining excellent customer service is crucial. Prepare specific scenarios where you managed multiple responsibilities effectively.
✨Tip Number 4
Demonstrate your enthusiasm for learning and development. We invest in our team's growth, so express your eagerness to take advantage of training opportunities and how you plan to apply new skills in your role.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize your customer service experience in your application. Provide specific examples of how you've delivered exceptional service and engaged with customers, as this is the most important requirement for the Retail Assistant position.
Showcase Your Personality: Since the company values energetic and talkative personalities, let your unique character shine through in your application. Use a friendly tone and share anecdotes that reflect your communicative skills and ability to connect with others.
Demonstrate Multitasking Abilities: Illustrate your multitasking skills by describing situations where you successfully managed multiple tasks while maintaining a high level of customer service. This will show that you can handle the demands of the role effectively.
Express Your Commitment to Inclusivity: Given the company's commitment to diversity and inclusion, express your own values regarding these topics in your application. Share any experiences or perspectives that align with their mission to create an inclusive environment.
How to prepare for a job interview at BaxterStorey
✨Show Your Customer Service Skills
Since customer service experience is the most important requirement, be prepared to share specific examples of how you've provided exceptional service in the past. Highlight your ability to connect with customers and make them feel valued.
✨Demonstrate Multitasking Abilities
During the interview, discuss situations where you successfully managed multiple tasks while maintaining a high level of customer service. This will show that you can handle the demands of the role effectively.
✨Emphasize Team Collaboration
Talk about your experiences working in a team environment. Share how you contribute to a positive atmosphere and support your colleagues, as this aligns with the company's value of being creatively collaborative.
✨Express Your Willingness to Learn
The company values ongoing training and development, so express your eagerness to learn and grow within the role. Mention any relevant training or skills you are interested in pursuing to enhance your contributions.