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- Tasks: Serve food and drinks while creating unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a vibrant culture.
- Benefits: Enjoy £14/hour, 28 days holiday, free meals, and discounts on high street shops.
- Why this job: Be part of a collaborative team that values your growth and well-being.
- Qualifications: Passion for food and customer service; teamwork skills are essential.
- Other info: Inclusive environment with opportunities for training and career development.
The predicted salary is between 11 - 16 £ per hour.
Location: London
Salary: £14 per hour
Hours: 35 hours p/w over 5 days (Weekend availability is essential)
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Team Member who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Team Member who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
- Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team.
Restaurant and Bar Team Member employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant and Bar Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their hospitality revolution.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will demonstrate your passion for providing exceptional service, which is key for this role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Prepare to discuss how you've collaborated with others in previous jobs. Highlighting your ability to work harmoniously with colleagues will resonate well with BaxterStorey’s focus on inclusivity and collaboration.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about training opportunities or how they support employee growth. This not only shows your interest but also helps you gauge if the company is the right fit for you.
We think you need these skills to ace Restaurant and Bar Team Member
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that contagious passion you have for providing genuine hospitality!
Be Yourself: Don’t be afraid to let your personality come through in your written application. We celebrate individuality, so show us what makes you unique and how you can contribute to our collaborative team.
Tailor Your Application: Make sure to align your skills and experiences with the job description. Highlight any previous roles in food service or customer service that demonstrate your ability to exceed expectations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BaxterStorey
✨Know the Company
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion
During the interview, make sure to express your passion for food and customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable experience for guests. This aligns perfectly with their focus on delivering exceptional hospitality.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be prepared to discuss how you work well in a team. Share stories that highlight your ability to support colleagues and contribute to a positive working environment. This will demonstrate that you’re a great fit for their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows that you’re engaged and serious about the position. You might ask about training opportunities or how they foster teamwork among staff.
