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For Companies At a Glance
- Tasks: Support clients in regional offices, ensuring a fun and engaging work environment.
- Company: Join Portico, a diverse company that values hard work and empowers growth.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and discounts at top retailers.
- Why this job: Be part of a friendly team with opportunities for training and personal development.
- Qualifications: Customer service experience is essential; must be proactive and manage time well.
- Other info: Travel costs are covered; regular site visits required.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.
This Regional Client Support Hosts will be responsible for the client services at a small cluster of regional offices.
You will be the go to person for supporting the day to day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, exposed to many aspects of facilities management.
Hours : £31, 250
Salary : Hours
Qualifications
Previous experience in a customer service or facilities role essential.
You will be required to attend each site 1-2 times per week, therefore the successful candidate must be comfortable with regular travel and have immpeccable time management skills. You will be proactive with a can do attitude, confident to prioritise your workload independantly.
Travel costs are covered for this role.
What\’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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Regional Colleague Support Host employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Colleague Support Host
✨Tip Number 1
Familiarise yourself with Portico's unique culture and values. Understanding their emphasis on hard work, dedication, and a fun working environment will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires strong interpersonal skills, be ready to share specific examples of how you've successfully managed client relationships or resolved issues in previous roles.
✨Tip Number 3
Demonstrate your time management skills by discussing how you prioritise tasks and manage your schedule. Given the travel requirements for this position, showcasing your ability to handle multiple locations efficiently will set you apart.
✨Tip Number 4
Prepare questions about the role and the team dynamics. Showing genuine interest in how you can contribute to the Workplace Services Team will not only demonstrate your enthusiasm but also help you assess if it's the right fit for you.
We think you need these skills to ace Regional Colleague Support Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Regional Colleague Support Host position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or facilities roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your proactive attitude and time management skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company culture at Portico. Mention specific examples from your past work that showcase your ability to support clients and manage workloads independently.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at BaxterStorey
✨Showcase Your Customer Service Skills
Since the role requires previous experience in customer service, be prepared to discuss specific examples of how you've successfully handled client interactions. Highlight your ability to create a positive environment and resolve issues effectively.
✨Demonstrate Time Management Abilities
With the need for regular travel and site visits, it's crucial to illustrate your time management skills. Share instances where you've efficiently prioritised tasks and managed your schedule to meet deadlines.
✨Emphasise Your Proactive Attitude
The job description mentions a 'can do' attitude. Be ready to provide examples of how you've taken initiative in previous roles, whether it was improving processes or going above and beyond for clients.
✨Familiarise Yourself with Facilities Management
As you'll be working closely with the Workplace Services Team, having a basic understanding of facilities management will be beneficial. Research common practices and be prepared to discuss how you can contribute to creating an engaging working environment.
