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- Tasks: Support clients in regional offices, ensuring a fun and engaging work environment.
- Company: Portico values hard work, diversity, and offers opportunities for growth in a unique culture.
- Benefits: Enjoy excellent holiday allowance, pension contributions, life insurance, and discounts at retailers.
- Why this job: Join a friendly team, gain exposure to facilities management, and enjoy a supportive work culture.
- Qualifications: Customer service experience is essential; must be proactive and manage time effectively.
- Other info: Travel costs are covered, and you'll have access to training and development opportunities.
The predicted salary is between 15000 - 20000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Following an expansion to our highly successful regional services, several opportunities to join our friendly team have become available.
This Regional Client Support Hosts will be responsible for the client services at a small cluster of regional offices.
You will be the go to person for supporting the day to day needs of our clients in their offices, delivering an exceptional and engaging working environment. You will work directly with the Workplaces Services Team, exposed to many aspects of facilities management.
Hours: 24 Hours a week
Salary: £ 19, 656
Qualifications
Previous experience in a customer service or facilities role essential.
You will be required to attend each site 1-2 times per week, therefore the successful candidate must be comfortable with regular travel and have immpeccable time management skills. You will be proactive with a can do attitude, confident to prioritise your workload independantly.
Travel costs are covered for this role.
Additional Information
What\’s in it for you?
Regional Colleague Support Host employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Colleague Support Host
✨Tip Number 1
Familiarise yourself with Portico's unique culture and values. Understanding their emphasis on hard work, dedication, and fun will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires a proactive attitude and excellent client support, sharing specific examples of how you've successfully managed client needs will set you apart.
✨Tip Number 3
Demonstrate your time management skills by discussing how you've effectively prioritised tasks in previous roles. This is crucial for the Regional Colleague Support Host position, as you'll need to manage multiple sites efficiently.
✨Tip Number 4
Be prepared to discuss your flexibility and comfort with travel. Since the role involves visiting different sites regularly, showing that you're adaptable and ready for travel will be a big plus.
We think you need these skills to ace Regional Colleague Support Host
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Portico's unique culture. Highlight your alignment with their values of hard work, dedication, and fun in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in customer service or facilities roles. Emphasise any previous roles where you supported clients or managed facilities to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and time management skills. Mention specific examples of how you've successfully prioritised workloads in past roles.
Highlight Travel Flexibility: Since the role requires regular travel, make sure to mention your comfort with this aspect. Include any relevant experiences that demonstrate your ability to manage travel effectively.
How to prepare for a job interview at BaxterStorey
✨Showcase Your Customer Service Skills
Since previous experience in a customer service role is essential, be prepared to discuss specific examples of how you've successfully handled client interactions. Highlight your ability to create engaging environments and resolve issues effectively.
✨Demonstrate Time Management Abilities
As the role requires regular travel and impeccable time management, share instances where you've successfully managed multiple tasks or schedules. This will show that you can prioritise your workload independently.
✨Emphasise Your Proactive Attitude
The company values a can-do attitude, so be ready to talk about times when you've taken initiative in your previous roles. This could include suggesting improvements or going above and beyond to support clients.
✨Familiarise Yourself with Facilities Management
Gain a basic understanding of facilities management concepts, as you'll be working closely with the Workplaces Services Team. Showing that you're knowledgeable about this area will demonstrate your commitment to the role.
