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- Tasks: Be the friendly face of our office, managing queries and providing top-notch customer service.
- Company: Join Portico, a diverse and fun-loving company that values hard work and growth.
- Benefits: Enjoy great holiday allowance, pension contributions, life insurance, and exclusive discounts.
- Why this job: This role offers a chance to make a real impact while working in a vibrant culture.
- Qualifications: We're looking for a positive person with strong communication skills and a passion for service.
- Other info: 40 hours per week, Monday to Friday, with excellent training and development opportunities.
The predicted salary is between 21500 - 26000 £ per year.
Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Portico are searching for a Receptionist (Guest Services Host) to join our team based in the Salisbury offices of a financial services company! The successful candidate will be the first point of contact for all queries related to office management and front of house reception. They will work closely with the firm’s staff, as well as other service partners to provide the best possible level of customer service to all. Conveying an attitude where no request is too big and no detail is too small, the successful Receptionist will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests. Hours: 40 hours per week, shifts from 8am-5pm Mon-Fri. Salary: £25,956 Qualifications We are looking for a friendly and positive person with a passion for service and attention to detail. They must be willing to go above and beyond to create exception experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks. The ideal candidate must have a proven track record in delivering outstanding customer service. Experience of office management duties are highly beneficial. Additional Information What\’s in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people.
Receptionist employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Portico's unique culture and values. Understanding their emphasis on hard work, dedication, and fun will help you align your approach during interviews and conversations, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Since the role requires a friendly and proactive attitude, consider volunteering or taking part-time roles where you can enhance your ability to anticipate and meet guests' needs.
✨Tip Number 3
Network with current or former employees of Portico. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare specific examples of how you've gone above and beyond in previous customer service roles. Being able to share these stories will demonstrate your commitment to exceptional service and your ability to create memorable experiences for clients.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Receptionist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Portico's culture that resonate with you, such as their commitment to diversity and exceptional customer service.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or office management. Use specific examples to demonstrate your ability to provide outstanding service and manage front-of-house duties effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at BaxterStorey
✨Show Your Personality
As a Receptionist, you'll be the first point of contact for guests. Make sure to convey your friendly and positive attitude during the interview. Smile, maintain eye contact, and let your personality shine through to demonstrate that you can create a welcoming atmosphere.
✨Highlight Customer Service Experience
Since the role requires outstanding customer service skills, be prepared to share specific examples from your past experiences. Discuss situations where you went above and beyond for a client or resolved a challenging issue effectively.
✨Demonstrate Organisational Skills
The job involves managing various tasks simultaneously. During the interview, mention how you prioritise tasks and stay organised. You could even share a brief story about a time when your organisational skills made a difference in your work.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might inquire about the team culture, training opportunities, or how success is measured in the Receptionist position.
