At a Glance
- Tasks: Create a warm welcome for staff and visitors while managing meeting room logistics.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a commitment to community and the planet.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Work in a prestigious office near Barbican with great career growth potential.
- Why this job: Be the go-to person in a dynamic environment and build your hospitality legacy.
- Qualifications: Excellent communication skills and adaptability to changing circumstances are essential.
The predicted salary is between 32000 - 32000 £ per year.
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested?
Even if you don't meet all requirements, we'd like to hear from you.
If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
We celebrate individuality and are committed to creating an inclusive environment for all employees.
We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
Baxter Storey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.
About the role
As a Receptionist, you will create an exceptional welcome for both members of staff and the visitors entering the Client suite.
You will also assist with meeting room management, including the booking of meeting rooms, meeting room and hospitality set up, and escorting guests and clients to the relevant rooms.
You will be the go-to person in the office, covering a wide range of tasks for the client.
To exceed expectations, the Receptionist will need to work closely with all other service providers, ensuring a seamless experience is provided to all staff using the space.
Responsibilities
- To follow all standards and procedures as outlined in the Reception SLAs.
- To meet and greet clients and visitors and to inform relevant parties of their arrival.
- To keep a track of people, know who they are meeting and which conference room is booked for them
- To meet and greet clients and informing hosts of their arrival.
- To maintain a neat & tidy reception area.
- To ensure conference suites are tidy, stationary is stocked and correctly set up.
- To ensure the booking system is up to date at all times
- To maintain a comprehensive and accurate working record of room bookings
- To check meeting rooms before meetings.
- To liaise between FTI facilities, AV, IT, business support services and the catering department on conference booking requirements.
- To email all bookers checking next day booking details, including catering, delivery time, dietaries, room set-ups and AV support details
- To serve as an information source for clients
- To answer MS Teams calls in a polite and professional manner and to the agreed standard
- To complete each shift responsibilities to the highest standard, which include but are not limited to, completing next day booking confirmations, emailing bookers for the following week to obtain details for large events and fine dining, menus, dietaries, room set-ups and AV requirements, adding guests names and guests lists to security for next day arrival
- To report any faults in meeting rooms and reception areas
- To provide after-hours receptionist presence if required, in respect of early starts for clients
- Maintain awareness of health and safety regulations in the building
- Carry out any administrative task deemed reasonable by your manager or supervisor
- Candidate profile
The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances.
We need the brightest and the best to join us to make this all possible.
We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
About the Employer
Baxter Storey have an exciting opportunity working alongside one of our most prestigious clients, based at their UK head office near Barbican.
Working
Hours: 37.5 hours, across four shifts between 7.00am and 20:00pm, Monday to Friday.
- Closest tube station: Barbican or
- Pauls
Salary: £32,000 per annum for the first three months, subject to successful completion of probation period, £35,000 per annum there after.
Benefits
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
- #J-18808-Ljbffr
Receptionist employer: BaxterStorey
Join our dynamic team in Biggleswade as a Kitchen Porter, where we prioritise employee well-being and growth. Enjoy free meals during your shift, bespoke training opportunities, and access to apprenticeships that cater to all experience levels, all within a supportive work culture that values your contributions. With additional perks like discounts through our Perkbox app, we strive to create a rewarding and meaningful workplace for all our staff.
