At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality at Lakeside Cafe.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of an inclusive culture that celebrates diversity and growth.
- Why this job: Make a real impact while creating unforgettable experiences for customers.
- Qualifications: Experience in multi-site management and a passion for food and service.
The predicted salary is between 40000 - 52000 € per year.
Company Description
Location: Lakeside Cafe & Theatre by the Lake
Salary: up to £46,000
Seasonal working pattern
Ideally located establishment on the shore of Derwentwater, in Keswick, the role will oversee catering operations at the Theatre by The Lake as well as the adjoining Lakeside Cafe and Terrace bar.
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
The ideal candidate will lead the team from the floor, building strong relationships and identify key areas to drive sales and enhance the customer experience through the differing demographics they encounter. The role will be ideal for someone who has strong ideas and a will to implement them.
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
- Drive Sales and customer experience throughout the year both peak and off peak times.
Qualifications
- Previous experience in a multi site management role
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. Join us and bring your unique perspective to our team.
General Manager - Lakeside Cafe in Plymouth employer: BaxterStorey
BaxterStorey is an exceptional employer, offering a vibrant work culture at the stunning Lakeside Cafe & Theatre by the Lake in Keswick. With a strong commitment to employee development through bespoke training and apprenticeship opportunities, alongside generous benefits like enhanced leave policies and a focus on wellbeing, we create an inclusive environment where every team member can thrive and contribute to unforgettable hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Lakeside Cafe in Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even chat with folks at cafes. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and customer service shine through. Share stories about how you've motivated teams or created memorable experiences. Make them see why you're the right fit for Lakeside Cafe!
✨Tip Number 3
Research is key! Know the ins and outs of Lakeside Cafe and Theatre by the Lake. Understand their values and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining us at BaxterStorey. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace General Manager - Lakeside Cafe in Plymouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for food and customer service. We want to see how you can inspire a team and create unforgettable moments.
Tailor Your Application:Make sure to tailor your application to the General Manager role at Lakeside Cafe. Highlight your multi-site management experience and any innovative ideas you've implemented in the past. This will show us you're the perfect fit for our team!
Be Clear and Concise:Keep your written application clear and to the point. Use effective communication to convey your skills and experiences. Remember, we appreciate attention to detail, so make sure your application is well-organised and free of errors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you’re familiar with BaxterStorey’s values and mission. Understand their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a General Manager, you’ll need to inspire and lead a team. Prepare examples of how you’ve successfully motivated teams in the past, tackled challenges, and driven sales. Be ready to discuss your management style and how you empower others.
✨Be Ready to Discuss KPIs
Since the role involves achieving business-critical KPIs, brush up on your financial acumen. Be prepared to talk about how you’ve managed budgets, improved customer experience, and met targets in previous roles. Numbers matter!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
