At a Glance
- Tasks: Support various departments and provide exceptional customer service in a dynamic hospitality environment.
- Company: Join a vibrant team in Perth focused on guest satisfaction and teamwork.
- Benefits: Enjoy competitive pay, generous holiday, free meals, and unique perks like birthday leave.
- Other info: Flexible hours, bespoke training, and great career growth opportunities await you!
- Why this job: Be part of a friendly crew and make a real difference in guests' experiences.
- Qualifications: Passion for hospitality, strong teamwork skills, and a willingness to learn.
The predicted salary is between 26400 - 26400 £ per year.
General Assistant Monday to Friday 7am to 3:30pm
Perth National Living Wage per hour £12.71
Benefits:
- 4 weeks holiday plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week's enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
We are seeking a dedicated and versatile General Assistant to join our team in Perth. As a General Assistant, you will play a crucial role in supporting various departments and ensuring smooth operations within our organization.
- Provide exceptional customer service by addressing guest needs and requests promptly and professionally
- Assist in food and beverage service, ensuring a friendly and efficient dining experience for guests
- Collaborate with team members to maintain a clean and organized work environment
- Support various departments as needed, demonstrating flexibility and adaptability
- Comply with health and safety regulations, including food service and catering guidelines
- Maintain cleanliness and hygiene standards in all work areas
- Assist in inventory management and restocking supplies
- Contribute to creating a positive and inclusive work atmosphere
- Participate in team meetings and training sessions to enhance skills and knowledge
Qualifications:
- Passion for customer service and hospitality
- Strong teamwork skills with the ability to work collaboratively in a fast‑paced environment
- Excellent communication and interpersonal skills
- Detail‑oriented with a focus on efficiency and organization
- Adaptability to changing priorities and the ability to multitask effectively
- Basic knowledge of food safety and sanitation practices
- Proficiency in time management and prioritization
- Previous experience in a similar role, especially in the food service or hospitality industry, is preferred but not required
- Willingness to learn and grow within the organization
Perth General Assistant – Guest‑Focused Hospitality Crew employer: BaxterStorey
Join our vibrant team in Perth as a General Assistant, where we prioritise employee wellbeing and development. Enjoy a range of benefits including generous holiday allowances, bespoke training opportunities, and a supportive work culture that values flexibility and teamwork. With access to discounts, a wellbeing hub, and a commitment to fostering growth, we offer a rewarding environment for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Perth General Assistant – Guest‑Focused Hospitality Crew
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about guest-focused hospitality, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be ready to show your flexibility! In a fast-paced environment like hospitality, being adaptable is key. Prepare to discuss times when you've successfully juggled multiple tasks or adapted to sudden changes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Perth General Assistant – Guest‑Focused Hospitality Crew
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for customer service and hospitality shine through. Share any experiences that highlight your dedication to making guests feel welcome and valued.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your teamwork skills and adaptability, as these are key traits we’re looking for in a General Assistant. It shows us you’ve done your homework!
Keep It Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BaxterStorey
✨Know the Role Inside Out
Before your interview, make sure you understand what being a General Assistant entails. Familiarise yourself with the key responsibilities like providing exceptional customer service and assisting in food and beverage service. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've successfully collaborated with others in the past. Highlight any experiences where you adapted to changing priorities or supported your colleagues, as this will show you're a great fit for their dynamic environment.
✨Brush Up on Customer Service Skills
As a General Assistant, you'll need to address guest needs promptly and professionally. Think of specific instances where you provided excellent customer service, and be ready to discuss how you handled challenging situations. This will illustrate your passion for hospitality and commitment to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the team maintains a positive work atmosphere. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
