At a Glance
- Tasks: Support front-of-house duties and provide excellent customer service across multiple locations.
- Company: Join a leading hospitality company committed to inclusivity and employee development.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Other info: Opportunities for training, volunteering, and career growth await you!
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Must have a car, be flexible, and possess great customer service skills.
The predicted salary is between 27300 - 29250 € per year.
Location: Leeds – Multi site role
Rate of pay: £14.00 per hour
Hours: 37.5 hours per week (5 over 7 days)
Weeks: 52 weeks
This role requires flexibility to travel to multiple locations to support the Site Manager with front‑of‑house duties. The position is currently a 6‑month fixed contract with the possibility of extension to full time.
Benefits:
- 28 days holiday
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Bespoke training and development opportunities
- Pension and life insurance
- Discounts available on our Perkbox app – high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
Responsibilities:
- Assist in the preparation of food and snacks.
- Keep the kitchen and restaurant areas clean and tidy at all times.
- Provide a friendly, efficient and hygienic service to all customers.
- Ensure that customers receive prompt and efficient service and that expectations are consistently exceeded.
- Be customer focused at all times, be visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- Project a willing and helpful attitude to customers; seek knowledge of food items sold through catering areas and keep service counters clean and fully stocked.
- Treat team members at location with respect and professionalism.
- Co‑operate with all team members and undertake duties in the kitchen/service areas as requested to ensure an efficient and effective service is delivered at all times.
- Attend food safety, health and safety and environmental training courses as required.
- Rigorously follow the unit cleaning schedules.
Qualifications:
- Must own a car and be flexible.
- Ideally have experience working within education catering.
- Have good Health & Safety knowledge.
- Flexible with a can‑do attitude, customer focused.
- Fun and enthusiastic.
- Have excellent organisational skills.
- Demonstrate great attention to detail.
- Be a team player, enjoy succeeding as a team.
- Possess great customer service skills.
- Have a flexible approach to work.
Equal Opportunity Statement:
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for a workforce that is truly representative of all sections of society, ensuring every employee feels respected and able to give their best. We have set an ambition to set the standard and be recognised for having the most inclusive culture in hospitality.
Relief Front of House Supervisor in Otley employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises employee wellbeing and development, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. With a strong commitment to inclusivity and a vibrant work culture, employees are encouraged to grow within the company while enjoying a supportive environment that values teamwork and customer service excellence. The multi-site role in Leeds provides unique experiences across various locations, making it an exciting opportunity for those looking to make a meaningful impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Front of House Supervisor in Otley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit local establishments and introduce yourself. Show them your enthusiasm for the Relief Front of House Supervisor role and how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and teamwork. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and ready to take on the challenge.
We think you need these skills to ace Relief Front of House Supervisor in Otley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re looking for someone who’s not just qualified but also a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Relief Front of House Supervisor role. Highlight any relevant experience in catering or customer service, and don’t forget to mention your flexibility and can-do attitude. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps, and make sure to cover all the key responsibilities and qualifications mentioned in the job description. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at BaxterStorey
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Front of House Supervisor. Familiarise yourself with the key tasks like food preparation, customer service, and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent service, be ready to share specific examples of how you've gone above and beyond for customers in the past. Think of situations where you exceeded expectations or handled difficult customers with grace. This will show that you're not just a team player but also someone who genuinely cares about customer satisfaction.
✨Flexibility is Key
Given that this position requires travel to multiple locations, highlight your flexibility and willingness to adapt. Share experiences where you've successfully managed changing circumstances or worked in different environments. This will reassure them that you're ready for the dynamic nature of the job.
✨Emphasise Teamwork and Respect
The job description mentions treating team members with respect and professionalism. Be prepared to discuss how you collaborate with others and contribute to a positive team atmosphere. Share examples of how you've supported colleagues in the past, as this will align with their values of teamwork and inclusivity.
