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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering exceptional hospitality and catering services.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on innovation.
- Benefits: Enjoy 33 days holiday, free meals, and bespoke development training.
- Other info: Inclusive environment with strong support for personal and professional growth.
- Why this job: Make a real impact while fostering a culture of collaboration and excellence.
- Qualifications: Experience in managing multi-site operations and a passion for hospitality.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Operations Manager – Hospitality & Catering. This range is provided by BaxterStorey. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Salary: £67k
Location: London
Job Description
- Strategic Leadership: Manage and inspire your team, fostering a culture of collaboration, innovation, and excellence.
- Financial Oversight: Analyse financial data to create actionable strategies that drive profitability and efficiencies.
- Innovation Driver: Identify emerging food trends and craft innovative offerings that delight our customers.
- Training & Talent Development: Ensure workplace training and learning is afforded to all employees. Develop a personalised talent programme that aligns with the organisational needs.
- ESG Leadership: Develop and execute environmental, social and governance strategies that ensure we remain a leader in this field.
Qualifications
- Proven experience managing large-scale, multi-site operations in the catering and hospitality industry.
- Analytical mindset, with the ability to interpret financial data and customer insights to shape winning strategies.
- A track record of driving innovation in food services and embracing new trends.
- Strong presentation skills and the charisma to influence stakeholders at all levels.
- A leader who champions health & safety, diversity, and inclusion.
- Natural people developer with a focus for training, motivating, and building high-performing teams.
- A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth.
Benefits
- 33 Days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 weeks of enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Perkbox discounts
- Wellbeing hub
- Employee assistance programme
- Cycle to work scheme
About BaxterStorey
Here at BaxterStorey we currently have an exciting opportunity for a talented Operations Manager to develop and lead a team of Account(s) and General Managers located across the London region to provide exceptional Hospitality and catering services to our clients.
As our Operations Manager, you’ll oversee a diverse portfolio of clients, ensuring world-class standards, operational efficiency and financial delivery. The perfect candidate will understand how to collaboratively work with a passionate and talented team ensuring they have the autonomy to affect the direction of their business with a shared vision of outstanding service delivery.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
EEO Statement
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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Operations Manager - Hospitality & Catering employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Hospitality & Catering
✨Network Like a Pro
Get out there and connect with people in the hospitality and catering industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to meet hiring managers or recruiters, make sure to highlight your experience in managing teams and driving innovation. Share specific examples of how you've improved operations or boosted profitability. We want to see your passion for the industry shine through!
✨Prepare for the Interview
Do your homework on BaxterStorey and understand their values and goals. Be ready to discuss how your leadership style aligns with their culture of collaboration and excellence. We love candidates who come prepared and can articulate how they can contribute to our mission.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you on board!
We think you need these skills to ace Operations Manager - Hospitality & Catering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight your leadership experience in hospitality and any innovative projects you've led. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background makes you the perfect fit for BaxterStorey. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive profitability and efficiency. Numbers speak volumes, so if you’ve improved financial performance or led successful projects, make sure to include those details!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture. Plus, we can’t wait to hear from you!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and catering, and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and innovation. Be ready to discuss specific challenges you faced and how you overcame them.
✨Be Financially Savvy
Brush up on your financial analysis skills. Be prepared to discuss how you've used financial data to drive profitability and efficiency in previous roles. Think of concrete examples where your strategies made a measurable impact.
✨Embrace Innovation
BaxterStorey values creativity in their offerings. Come armed with ideas about emerging food trends and how you could implement them in their operations. This will demonstrate your passion for the industry and your proactive approach to driving change.