At a Glance
- Tasks: Supervise and train catering staff while ensuring top-notch food quality and customer service.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on excellence.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Diverse and inclusive workplace committed to your career development.
- Why this job: Be part of a team that creates unforgettable experiences and fosters personal growth.
- Qualifications: Passion for food, strong leadership skills, and excellent communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Supervision and Training – recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
- Quality Control – monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management – coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
- Customer Service – foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications and Key Skills
- Have a contagious passion for food and customer service.
- You draw satisfaction from supervising, training, and supporting a team.
- Understanding of delegation skills.
- Excellent organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
Benefits
- 28 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 weeks enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Every interaction is an opportunity to create a lasting impression, and we are looking for individuals who strive to exceed expectations at every turn. Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service. As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. If you are someone who thrives on delivering extraordinary experiences, loves to create a harmonious and collaborative atmosphere, we would love to hear from you!
Restaurant Supervisor - Silverstone in Northampton employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises the growth and well-being of its team members, offering a supportive and inclusive work environment at Silverstone. With a strong commitment to employee development, generous benefits such as enhanced maternity leave, volunteering days, and a focus on work-life balance, we empower our staff to create memorable hospitality experiences while fostering a culture of equality and diversity. Join us to build a rewarding career in a dynamic setting where your passion for food and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor - Silverstone in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for food and customer service shine through. Share stories about your experiences and how you've gone above and beyond to create memorable moments for guests.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to hospitality and think of ways you can contribute to their mission. This will help you stand out as someone who truly aligns with their vision.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BaxterStorey and contributing to our legacy of hospitality excellence.
We think you need these skills to ace Restaurant Supervisor - Silverstone in Northampton
Some tips for your application 🫡
Show Your Passion:Let your love for food and customer service shine through in your application. We want to see that contagious passion you have for the hospitality industry, so don’t hold back!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in supervision and training. We’re looking for those specific skills, so align your past roles with what we need!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use effective communication to showcase your organisational abilities and attention to detail – these are key skills for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, brush up on your knowledge of food quality standards and customer service excellence. Be ready to discuss how you’ve supervised teams in the past and what strategies you used to maintain high performance.
✨Show Your Passion
Let your enthusiasm for food and hospitality shine through. Share personal stories that highlight your love for creating memorable guest experiences and how you’ve gone above and beyond to ensure customer satisfaction.
✨Prepare for Scenarios
Think about potential challenges you might face as a Restaurant Supervisor, like handling difficult customers or managing staff during busy events. Prepare specific examples of how you would address these situations effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company’s culture and commitment to diversity and inclusion. This not only demonstrates your curiosity but also helps you gauge if it’s the right fit for you.
