At a Glance
- Tasks: Serve food and beverages while ensuring guests have an exceptional experience.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a collaborative team that values your growth and well-being.
- Qualifications: Passion for food and customer service; teamwork and adaptability are key.
The predicted salary is between 26400 - 26400 £ per year.
Company Description
Location: Morrisons Swan Valley
Please note that these hours of work are fixed at 10am-6pm, 5 days a week including weekends. Consider if you are able to work these hours before applying.
Salary: £12.71
Benefits:
- 28 Days holiday plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service: Serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
- Customer Service: Provide excellent service by being attentive to guests' needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
- Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Inclusive Employer: We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
Hospitality General Assistant — 10am–6pm, 5 days incl weekends in Northampton employer: BaxterStorey
At BaxterStorey, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that fosters personal and professional growth. With benefits such as 28 days of holiday plus your birthday off, bespoke training opportunities, and a strong commitment to employee wellbeing, we ensure our team members thrive both in and out of the workplace. Join us at Morrisons Swan Valley, where your passion for hospitality will be celebrated, and every day presents a chance to create unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality General Assistant — 10am–6pm, 5 days incl weekends in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and mission. This way, you can show how your passion for hospitality aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will demonstrate your genuine passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with BaxterStorey’s focus on creating a harmonious environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at BaxterStorey. Let’s get you that job!
We think you need these skills to ace Hospitality General Assistant — 10am–6pm, 5 days incl weekends in Northampton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a General Assistant.
Be Clear About Availability:Since the hours are fixed at 10am-6pm, five days a week including weekends, be upfront about your availability. This helps us understand if you’re a good fit for the schedule right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at BaxterStorey
✨Know Your Hours
Before you even step into the interview, make sure you're fully aware of the fixed hours: 10am to 6pm, five days a week including weekends. Be ready to discuss your availability and show that you're flexible and committed to these hours.
✨Show Your Passion for Hospitality
This role is all about providing exceptional service, so be prepared to share specific examples of how you've gone above and beyond in previous customer service roles. Highlight your passion for food and hospitality, as this will resonate well with the interviewers.
✨Teamwork is Key
BaxterStorey values collaboration, so come equipped with stories that showcase your ability to work well in a team. Discuss how you've supported colleagues in past roles and contributed to a positive working environment.
✨Understand Health and Safety Regulations
Familiarise yourself with basic food safety and sanitation practices, as these are crucial in the hospitality industry. Being able to discuss these regulations confidently will demonstrate your readiness for the role and your commitment to maintaining high standards.
