At a Glance
- Tasks: Serve food and drinks while providing top-notch service to guests.
- Company: Join a diverse and inclusive team at BaxterStorey.
- Benefits: Enjoy 28 days holiday, free meals, and unique perks like volunteering days.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a supportive environment where your passion for food shines.
- Qualifications: A love for customer service and teamwork is essential.
The predicted salary is between 25000 - 25000 £ per year.
We believe in supporting growth and celebrating diversity. As a General Assistant, you will help provide exceptional service to guests while working in a supportive and inclusive environment.
Responsibilities
- Serve food and beverages to guests in a friendly and professional manner and efficiently address guests' needs and requests.
- Provide excellent customer service by being attentive to guests' needs throughout their journey, answering questions and addressing concerns.
- Collaborate with all colleagues to ensure smooth operations and create an inclusive and safe working environment.
- Adhere to health and safety regulations, including food service and catering guidelines.
- Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service.
- Enjoy working in a collaborative and inclusive team environment.
- Show adaptability to challenges and opportunities with a solution‑oriented perspective.
- Possess previous experience in a similar role, ideally in the food service industry.
- Have some knowledge of food safety and sanitation practices.
Hours, Pay & Benefits
- Hours: 10 am – 6 pm, five days a week (including weekends).
- Salary: £12.71 per hour.
- Benefits:
- 28 days holiday
- Birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24-week enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts via Perkbox app (high street shops, holidays, cinema)
- Wellbeing hub
- Employee assistance programme
- Cycle to work scheme
EEO Statement
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among its workforce and aims to be recognised for having the most inclusive culture in hospitality. We welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
Guest-Focused General Assistant - Inclusive Team & Perks in Northampton employer: BaxterStorey
At BaxterStorey, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates diversity and supports personal growth. As a Guest-Focused General Assistant, you will enjoy a range of benefits including generous holiday allowances, bespoke training opportunities, and a commitment to employee wellbeing, all while working in a collaborative environment that values your contributions. Join us in delivering exceptional service to our guests and be part of a team that truly cares about your development and success.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused General Assistant - Inclusive Team & Perks in Northampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how they celebrate diversity, which is super important for a role like this.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will show your passion for providing exceptional service.
✨Tip Number 3
Be ready to collaborate! Since teamwork is key in this role, prepare to discuss how you've worked with others in the past. Highlighting your adaptability and solution-oriented mindset will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our inclusive team.
We think you need these skills to ace Guest-Focused General Assistant - Inclusive Team & Perks in Northampton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that contagious passion you have, so don’t hold back!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in the food service industry. We love seeing how your background aligns with our values and the role.
Be Yourself:We celebrate individuality, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to teamwork and guest service.
Apply Through Our Website:For the best chance of joining our inclusive team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Service
Make sure to express your enthusiasm for food and customer service during the interview. Share specific examples of how you've gone above and beyond to ensure guests have a great experience, as this aligns perfectly with the role's focus on exceptional service.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be ready to discuss your experiences working in teams. Highlight instances where you contributed to a positive team environment or helped resolve conflicts, showcasing your adaptability and solution-oriented mindset.
✨Know Your Stuff About Food Safety
Brush up on food safety and sanitation practices before the interview. Being knowledgeable about health and safety regulations will not only impress your interviewers but also show that you take the responsibilities of the role seriously.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the company’s commitment to diversity and inclusion. This shows that you value the inclusive culture they promote and are genuinely interested in being part of their team.
