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- Tasks: Serve food and beverages while ensuring a fantastic guest experience.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on exceptional service.
- Benefits: Enjoy free meals, birthday off, volunteering days, and discounts on high street shops.
- Why this job: Be part of a collaborative team that values your growth and well-being.
- Qualifications: Passion for food and customer service; previous experience is a plus.
- Other info: Embrace a dynamic work environment with opportunities for training and career development.
The predicted salary is between 13 - 16 £ per hour.
Company Description
Location: AFC WIMBLEDON TRAINING GROUND, KT3 5HA
Salary: £ p/ hour (25 hours a week)
Working hours: am - pm, four days a week between Monday and Friday. No weekends.
Benefits:
- Plus your off for birthday
- 3 volunteering days
- 12 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
- Service: serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively met.
- Customer Service: provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork: collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant with catering experience in New Malden employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant with catering experience in New Malden
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or requests from guests. Being prepared will help you shine during the interview and demonstrate your passion for providing exceptional service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge in your application process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace General Assistant with catering experience in New Malden
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that contagious enthusiasm that makes you a perfect fit for our team!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in the food service industry. We’re looking for those who can adapt and thrive in a collaborative environment, so showcase your teamwork skills!
Be Authentic: When writing your cover letter, be yourself! Share your story and what drives you to apply for this role. We appreciate honesty and want to know what makes you tick.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, brush up on your knowledge of food safety and sanitation practices. Familiarise yourself with the specific catering guidelines that might be relevant to the role. This shows you’re serious about the position and ready to hit the ground running.
✨Show Your Passion
During the interview, let your enthusiasm for food and customer service shine through. Share personal experiences where you’ve gone above and beyond for guests. This will help the interviewers see that you genuinely care about providing exceptional hospitality.
✨Team Player Vibes
Highlight your teamwork skills by discussing past experiences where you collaborated effectively with others. Mention how you contribute to a positive work environment and support your colleagues, as this aligns perfectly with the company’s values.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics or training opportunities available. This not only shows your interest in the role but also helps you gauge if the company culture is the right fit for you.
