At a Glance
- Tasks: Lead and coordinate teams for new openings and operational support across the UK.
- Company: Join BaxterStorey, a leader in contract catering with a focus on innovation.
- Benefits: Enjoy 33 days holiday, enhanced maternity leave, free meals, and discounts on high street shops.
- Other info: We celebrate diversity and encourage applications from all backgrounds to create an inclusive workplace.
- Why this job: Make a real impact by creating exceptional food experiences and leading a passionate team.
- Qualifications: Experience in management within food & beverage, with strong communication and operational skills.
The predicted salary is between 45000 - 45000 £ per year.
National role to include - Leicester, Manchester, Milton Keynes, London and Reading
Up to £45,000 per annum plus car / car allowance
Monday to Friday working week
33 Days holiday including bank holidays Plus your birthday off
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app; high street shops, holidays & cinema
Access to employee assistance programme
Cycle to work scheme
Job Description
- Leading and coordinating client & BaxterStorey teams calls related to new openings and mobilisation activity
- Working closely with design and operational teams on kitchen and beverage space layouts to ensure they are operationally effective and maximise space utilisation
- Supporting the mobilisation of new sites across UK
- Providing ongoing operational support across another operations director's patch, working with regional teams
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
Qualifications
- Previous experience as a General Manager and / or an operational level within contract catering
- Have a contagious passion for food and customer service
- Strong understanding of operational delivery within food & beverage environments
- Excellent attention to detail, particularly in relation to kitchen and beverage design and functionality
- Good commercial and operational awareness of how space design impacts service delivery
- Strong stakeholder management and communication skills, particularly at client level
- Knowledge of BaxterStorey systems and BaxterStorey's food & beverage culture
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- This will suit a strong internal General Manager who is looking to develop further and broaden their experience into project and operational support within the client contracts and wider teams across the other patch under the Operations Director
- It’s important that this individual is both operationally credible and comfortable working in a project-driven environment, balancing detail while looking at the long term goals
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. Join us and bring your unique perspective to our team.
Operations Support & Project Manager in Milton Keynes employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises employee well-being and development, offering a competitive salary of up to £45,000 along with generous benefits such as 33 days of holiday, enhanced maternity leave, and bespoke training opportunities. Our inclusive work culture fosters collaboration and innovation, empowering employees to excel in their roles while enjoying perks like discounts through our Perkbox app and a supportive environment that values diversity and individuality.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support & Project Manager in Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BaxterStorey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BaxterStorey
Don't be shy about reaching out to BaxterStorey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Support & Project Manager in Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BaxterStorey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BaxterStorey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
