At a Glance
- Tasks: Assist in food service, preparation, and maintaining high hygiene standards.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on teamwork.
- Benefits: Enjoy competitive pay, free meals, 28 days holiday, and flexible shifts.
- Other info: We celebrate diversity and support your growth with ongoing training.
- Why this job: Be part of a vibrant team creating unforgettable dining experiences.
- Qualifications: Customer service experience and a passion for hospitality are essential.
The predicted salary is between 27000 - 28000 £ per year.
Full Time: 37.5 hours per week day shifts 11.00am to 7.00pm (Flexible)
Salary: £12.99 per hour
- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.
Key Areas of Responsibility:
- Assist Chef’s and Front of House Manager in the preparation and cooking of food
- Serve meals, snacks & drinks including taking payments.
- Clean all equipment, crockery & cutlery as required.
- Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Embrace and actively participate in the Zero Harm culture.
Our Ideal candidate will have the following characteristics in line with our values:
- Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues
- Keen to learn on the job
- Hold Food Safety Level 2 (or be able to achieve on appointment)
- Be honest and trustworthy
- Hygienic approach and manner
- Committed to zero harm and sustainable practices
Skills/Knowledge/Experience Required:
- Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Somerset Larder and HPC Contract to our consumers and clients.
- Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
- Gain insight into the NNB particular way of working, with understanding for the need of enhanced security and vetting procedures.
- Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
- Previous responsibility for stock and cash management control (Desirable)
- Able to work independently
Qualifications:
- Full, UK driving licence (Desirable)
- Level 2 Food Safety Qualification (Desirable)
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
General Catering Assistant in Milton Keynes employer: BaxterStorey
At BaxterStorey, we pride ourselves on being an exceptional employer that values inclusivity, growth, and work-life balance. Our Milton Keynes location offers a supportive environment where you can thrive through bespoke training, career development opportunities, and a range of benefits including enhanced maternity leave and free meals on shift. Join our collaborative team and be part of a hospitality revolution that celebrates individuality and fosters a culture of continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land General Catering Assistant in Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their hospitality revolution.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look neat and professional for your interview. It shows that you take the opportunity seriously and are ready to represent BaxterStorey well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace General Catering Assistant in Milton Keynes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional service and creating memorable experiences.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in catering or customer service. We love seeing how your skills align with our values of togetherness, nurture, pride, and planet!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand the role of a General Catering Assistant. Familiarise yourself with food safety standards and customer service expectations. This will show that you're serious about the position and ready to hit the ground running.
✨Show Your Team Spirit
BaxterStorey values collaboration, so be prepared to discuss your experience working in teams. Share examples of how you've supported colleagues in previous roles, and highlight your flexible approach to working hours. This will demonstrate that you fit their culture.
✨Bring Your A-Game to Customer Service
Since this role involves direct interaction with customers, think of specific instances where you've provided excellent service. Be ready to explain how you handle difficult situations or complaints, showcasing your problem-solving skills and positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team embraces sustainability practices. This shows your genuine interest in the company and the role, making you stand out as a candidate.
