At a Glance
- Tasks: Deliver top-notch customer service and assist with food preparation in a vibrant lounge environment.
- Company: Leading hospitality provider at Heathrow Airport, known for premium service.
- Benefits: Competitive wage, 28 days holiday, free meals, and training opportunities.
- Why this job: Join a dynamic team and enhance your career in the exciting world of hospitality.
- Qualifications: Passion for food and customer service with a solution-oriented mindset.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality provider is seeking a full-time Lounge Host for BA Lounges at Heathrow Airport. Responsibilities include ensuring prompt and efficient customer service, assisting in food preparation, and maintaining cleanliness in the kitchen and restaurant areas.
The ideal candidate will have a passion for food and customer service, and possess a solution-oriented mindset.
The position offers a competitive wage and a variety of benefits including:
- 28 days holiday
- Free meals
- Training opportunities
Lounge Host - Premium Service & Career Growth employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host - Premium Service & Career Growth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might have insider info on openings or can put in a good word for you.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle tricky situations or provide top-notch service. This will help you shine during interviews and show off that solution-oriented mindset.
✨Tip Number 3
Dress the part! When you go for interviews, make sure you look sharp and professional. First impressions matter, especially in hospitality, so show them you mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, including roles that offer great career growth.
We think you need these skills to ace Lounge Host - Premium Service & Career Growth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality or customer service. We love seeing how your skills align with what we’re looking for in a Lounge Host.
Be Solution-Oriented: In your cover letter, share examples of how you've tackled challenges in previous roles. We appreciate candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our fantastic team at Heathrow.
How to prepare for a job interview at BaxterStorey
✨Know the Lounge Inside Out
Before your interview, make sure you research the specific lounge you'll be working in. Familiarise yourself with the menu, services offered, and any unique features. This shows your passion for the role and helps you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to solve a problem or enhance a guest's experience. This will demonstrate your solution-oriented mindset.
✨Dress the Part
As a Lounge Host, first impressions matter. Dress smartly and professionally for your interview. This not only reflects your understanding of the hospitality industry but also shows respect for the interview process.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.