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- Tasks: Provide 5-star service and create a welcoming atmosphere for guests.
- Company: Join a leading hospitality company at Heathrow Airport.
- Benefits: Enjoy holiday leave, meals on shift, and comprehensive training.
- Why this job: Be part of an exceptional team creating memorable experiences.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality company is seeking a full-time Lounge Host at Heathrow Airport. The role requires providing a 5-star level of service, ensuring a welcoming atmosphere, and maintaining cleanliness in the lounge.
Ideal candidates should have experience in customer service, possess strong communication skills, and enjoy working in a fast-paced environment.
Comprehensive training programs and various employee benefits, including holiday leave and meals on shift, are offered. Join us to create exceptional hospitality experiences!
Lounge Host – Heathrow Airport (5-Star Service) employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host – Heathrow Airport (5-Star Service)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Heathrow. A friendly chat can lead to insider info about the Lounge Host role and maybe even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Share stories that highlight your experience and how you create welcoming atmospheres.
✨Tip Number 3
Research the company culture! Understanding the values of the hospitality company will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, you’ll be the first to know about any updates regarding your application status.
We think you need these skills to ace Lounge Host – Heathrow Airport (5-Star Service)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to create a welcoming atmosphere for guests, just like we do at StudySmarter!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. Let us know how you can contribute to our 5-star service with your unique style!
Emphasise Your Fast-Paced Experience: If you've worked in a fast-paced environment before, shout about it! We love candidates who thrive under pressure and can keep things running smoothly, so share those experiences with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen to join our team!
How to prepare for a job interview at BaxterStorey
✨Know Your 5-Star Service
Familiarise yourself with what 5-star service means. Research the hospitality standards expected at Heathrow Airport and be ready to discuss how you can contribute to creating an exceptional experience for guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you went above and beyond to ensure a guest's satisfaction, as this will demonstrate your suitability for the role.
✨Practice Communication Scenarios
Since strong communication skills are key, practice common interview questions and scenarios related to customer interactions. This will help you articulate your thoughts clearly and confidently during the interview.
✨Emphasise Teamwork in a Fast-Paced Environment
Be ready to discuss how you thrive in fast-paced settings and work well within a team. Share specific instances where you collaborated with others to achieve a common goal, as this aligns with the dynamic nature of the lounge environment.
