At a Glance
- Tasks: Deliver 5-star service by preparing food and serving customers at Heathrow.
- Company: Join a leading catering company known for excellence.
- Benefits: Earn £13.85 per hour with flexible hours and great employee perks.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for customer service and teamwork are essential.
- Other info: Enjoy career growth opportunities in a prestigious environment.
The predicted salary is between 13 - 16 £ per hour.
A leading catering company is seeking a Lounge Host for their prestigious operation at Heathrow Airport. The role requires a friendly and professional demeanor while ensuring customers receive a 5-star service.
Responsibilities include:
- Preparing food
- Maintaining a clean environment
- Serving customers efficiently
A passion for customer service and the ability to work in a team are essential. This job offers a flexible schedule of 37.5 hours per week with a pay rate of £13.85 per hour, alongside numerous employee perks.
Lounge Host — Heathrow: 5-Star Service & Career Growth employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host — Heathrow: 5-Star Service & Career Growth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering industry. A personal recommendation can go a long way in landing that Lounge Host role at Heathrow.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing 5-star service, think of scenarios where you can showcase your friendly and professional demeanour. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready for a quick chat! When you apply through our website, be prepared for an informal interview or a quick phone call. Brush up on your knowledge about the company and the role, so you can impress them with your enthusiasm and understanding.
✨Tip Number 4
Show off your teamwork skills! In your conversations, highlight experiences where you’ve worked well in a team. The Lounge Host position requires collaboration, so let them know you’re a team player who thrives in a busy environment.
We think you need these skills to ace Lounge Host — Heathrow: 5-Star Service & Career Growth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing top-notch service. Share any experiences where you went above and beyond for a customer – it’ll really help you stand out!
Be Professional Yet Friendly: We’re looking for someone who can balance professionalism with a warm, friendly approach. Make sure your tone reflects this in your cover letter and CV – we want to see your personality shine through!
Highlight Teamwork Skills: Since this role involves working closely with others, don’t forget to mention your teamwork experience. Give examples of how you’ve collaborated with colleagues to create a great customer experience.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and enthusiasm for the Lounge Host position!
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing top-notch customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
Since this role requires working in a team, be prepared to discuss how you've successfully collaborated with others in previous jobs. Highlight any situations where teamwork led to improved service or efficiency.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or maintaining a clean environment. Practise your responses so you can answer confidently and show that you're ready for the challenges of the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview to reflect the 5-star service ethos of the company. This shows that you take the opportunity seriously and understand the importance of presentation.