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- Tasks: Welcome guests and ensure a fantastic experience in our lounges.
- Company: Join British Airways, a leading airline with a focus on customer service.
- Benefits: Enjoy 28 days holiday, free meals, and unique leave options.
- Other info: Flexible shifts and opportunities for training and career growth.
- Why this job: Be part of a dynamic team and create memorable experiences for travellers.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27800 - 27800 £ per year.
Location: Glasgow Airport
Salary: £13.43
Hours of Work: 37.5 hours per week
Shift Pattern: Combination of early (starting 04:30) and late shifts (ending 22:30). All shifts are 8 hours long.
Please ensure you live within a commutable distance or have car parking reserved for those who drive.
Pre‑employment checks will be required, including:
- 5 years of verifiable employment history
- A UK DBS check
- If you have lived outside the UK for more than 6 months, an overseas Police Clearance Certificate from the relevant UK‑based embassy
Benefits:
- 28 days holiday, including bank holidays
- Birthday holiday
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks’ enhanced maternity leave
- Secondary Carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts available on Perkbox app – high street shops, holidays
Lounge Host - British Airways Lounges at Glasgow Airport employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host - British Airways Lounges at Glasgow Airport
✨Tip Number 1
Get to know the company! Research British Airways and their values. When you walk into that interview, show us you understand what they stand for and how you can fit into their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to shine when it’s your turn to impress.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional. First impressions count, and we want you to feel as good as you look when you step into that lounge.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and keeps you fresh in our minds.
We think you need these skills to ace Lounge Host - British Airways Lounges at Glasgow Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lounge Host role. Highlight any customer service experience and skills that match what we're looking for. We want to see how you can bring your unique flair to our lounges!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're excited about the Lounge Host position and how your background makes you a perfect fit. We love seeing your personality come through in your writing.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff about your experience and skills.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at BaxterStorey
✨Know the Role Inside Out
Before your interview, make sure you understand what a Lounge Host does at British Airways. Familiarise yourself with the responsibilities, such as providing excellent customer service and ensuring a welcoming atmosphere. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Shift Patterns
Since the job involves early and late shifts, be ready to discuss your availability. Think about how you can manage these hours and be prepared to explain your commuting plans. Showing that you have a solid plan will demonstrate your commitment and reliability.
✨Highlight Relevant Experience
If you've worked in hospitality or customer service before, be sure to share specific examples during your interview. Talk about how you handled difficult situations or went above and beyond for customers. This will help the interviewer see how your past experiences align with the Lounge Host position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Lounge Host. This shows that you're engaged and eager to learn more about the company and the role.