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- Tasks: Provide exceptional customer care and create positive experiences for guests and colleagues.
- Company: Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Great holiday allowance, pension contributions, life insurance, and discounts on high street retailers.
- Why this job: Join a supportive team and make a lasting impact on visitor experiences.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Opportunities for training and career development in a dynamic environment.
The predicted salary is between 27420 - 38940 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Our Team Support Member will leave all guests and colleagues with a positive and lasting impression in visitor experience and service excellence. The role of Team Support Member is to ensure that the highest level of customer care and personal service is provided to all stakeholders in the clients' business. This includes but is not limited to: employees, colleagues, visitors, event delegates and VIPs. The candidate will also need to cover sites in London and South East.
Hours: 40 Hours 7:00 - 18:00
Salary: £32,100
The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can-do attitude. The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously. Previous experience in a customer service role or front of house role is essential.
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for employees, providing counselling & information services
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
- Our Training Academy provides excellent training and development opportunities for our people
Team Support in London employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Support in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Portico's values and mission. This way, you can show how your personality and work ethic align with their fun and engaging environment.
✨Tip Number 2
Practice your communication skills! Since the role requires excellent interaction with guests and colleagues, try role-playing common scenarios with a friend. This will help you feel more confident and ready to impress.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; share examples of how you've handled multiple requests or created rapport in previous roles. This shows you're a go-getter who fits right into their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Portico family. Let’s get you that job!
We think you need these skills to ace Team Support in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating a positive and engaging work environment!
Tailor Your Application: Make sure to tailor your application to the Team Support role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – this helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at BaxterStorey
✨Know the Company Culture
Before your interview, take some time to understand Portico's unique culture. They value hard work, dedication, and a fun working environment. Show that you resonate with these values and can contribute positively to their team.
✨Highlight Your Customer Service Skills
Since the role is all about providing excellent customer care, be ready to share specific examples from your previous experience. Talk about how you've handled multiple requests or created a positive experience for guests in past roles.
✨Demonstrate Flexibility and Proactivity
Portico is looking for someone who is proactive and flexible. Prepare to discuss situations where you've had to adapt quickly or take initiative. This will show that you're ready to tackle the dynamic nature of the role.
✨Engage and Build Rapport
During the interview, practice engaging with your interviewer as if they were a guest. Use your communication skills to create rapport and demonstrate your ability to connect with others, which is crucial for this position.
