Retail Manager - Catering in London
Retail Manager - Catering

Retail Manager - Catering in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team in food and beverage operations while creating exceptional customer experiences.
  • Company: Join BaxterStorey, a visionary leader in hospitality with a focus on innovation and collaboration.
  • Benefits: Enjoy competitive salary, bespoke training, discounts, and generous holiday leave including your birthday off.
  • Why this job: Be part of a food revolution and create a legacy in the hospitality industry.
  • Qualifications: Passion for food, strong leadership skills, and experience in catering management.
  • Other info: Inclusive workplace that values diversity and supports personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Location: City, London

Salary: £40k

Benefits:

  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Access to employee assistance programme
  • Cycle to work scheme
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Wellbeing hub

Job Description:

What will keep you busy:

  • Management responsibility for food and beverage operations in multi-tenant building
  • Use your foodie skills to inspire the chef team and evolve the menu
  • Develop beverage offer across three cafe spaces
  • Invigorate bar sales and engagement with bespoke activities
  • Use data to inform and shape the way we work
  • Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
  • Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
  • Continually look to develop your team through mentoring, training, recognition, and empowerment
  • Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
  • Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications:

What you bring to the table:

  • You thrive on getting the best out of people and maximising commercial opportunities. You draw satisfaction from managing, training and supporting a team
  • Passionate and skilled in creating effective marketing and engagement plans
  • You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising
  • You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
  • Have experience commensurate with role
  • Thrive on delivering a great customer experience and leading by example
  • Able to demonstrate your analytical approach to problem solving

Additional Information:

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our team’s careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

  • ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
  • Wholeheartedly Positive: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
  • CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
  • FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Join us and bring your unique perspective to our team.

Retail Manager - Catering in London employer: BaxterStorey

BaxterStorey is an exceptional employer that prioritises the growth and well-being of its employees, offering bespoke training and development opportunities alongside a supportive work culture. Located in the vibrant City of London, we provide a range of benefits including generous holiday allowances, enhanced parental leave, and a commitment to inclusivity, ensuring that every team member feels valued and empowered to thrive in their career. Join us to be part of a dynamic team that is passionate about food and service, where your contributions will help shape a legacy in hospitality.
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Contact Detail:

BaxterStorey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager - Catering in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the catering and hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your foodie passion! When you get the chance to chat with potential employers, share your love for food and service. Talk about your favourite dishes, trends in the industry, or even your own creative ideas for menus. Let your enthusiasm shine through!

✨Tip Number 3

Prepare for interviews by researching the company’s values and culture. Make sure you can demonstrate how your experience aligns with their mission. We want to see that you’re not just a fit for the role, but also for our team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and being part of the food revolution we’re creating!

We think you need these skills to ace Retail Manager - Catering in London

Management Skills
Food and Beverage Operations
Team Leadership
Menu Development
Marketing and Engagement Planning
Customer Experience Management
Analytical Problem Solving
Health and Safety Compliance
Financial Management
Collaboration and Communication
Training and Mentoring
Attention to Detail
Innovation in Service Standards
Commercial Awareness

Some tips for your application 🫡

Show Your Passion for Food: When writing your application, let your love for food and service shine through. Share any experiences that highlight your culinary enthusiasm and how it drives you to create exceptional dining experiences.

Highlight Your Leadership Skills: As a Retail Manager, you'll be leading a team. Make sure to showcase your experience in managing, training, and inspiring others. Use specific examples to demonstrate how you've developed teams and achieved great results together.

Be Data-Driven: We value an analytical approach! In your application, mention how you've used data to inform decisions or improve operations in previous roles. This shows that you're not just creative but also strategic in your thinking.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at BaxterStorey

✨Know Your Menu Inside Out

As a Retail Manager in Catering, it's crucial to have a deep understanding of the food and beverage offerings. Familiarise yourself with the current menu and think about how you could evolve it. Be ready to discuss your ideas on enhancing the beverage selection and any innovative concepts you might bring to the table.

✨Showcase Your Leadership Skills

This role requires strong leadership abilities, so be prepared to share examples of how you've inspired and developed teams in the past. Think about specific instances where you've mentored staff or improved team performance, and be ready to discuss your approach to building positive relationships with both your team and clients.

✨Demonstrate Your Analytical Mindset

The job involves using data to inform decisions, so come equipped with examples of how you've used analytics in previous roles. Whether it's improving sales through targeted marketing or enhancing service standards based on customer feedback, showing your analytical skills will set you apart.

✨Embrace the Company Values

Familiarise yourself with BaxterStorey's values and be ready to discuss how you embody these principles. Whether it's being visionary, positively engaging with others, or being conscious of sustainability, aligning your personal values with those of the company will demonstrate that you're a great cultural fit.

Retail Manager - Catering in London
BaxterStorey
Location: London

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