At a Glance
- Tasks: Deliver top-notch hospitality services and support small office events.
- Company: Join a vibrant team at QBE, right by Monument Station.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Other info: Great opportunities for personal growth and development.
- Why this job: Be part of a dynamic team and make every day exciting!
- Qualifications: Bring your positive attitude and customer service skills.
The predicted salary is between 30784 - 30784 £ per year.
Location: QBE, 30 Fenchurch Street, EC3M 3BD
Salary: £30,784 (£14.80/h - 40h week)
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
We are a small team of 6 people based by Monument Station, providing hospitality services to meeting rooms, looking after coffee machines/tea points/vending machines around the office, and organising small events. Our operating hours are from 7am to 6pm, Monday to Friday. We are looking for an active, energetic person who can work primarily between 9am‑6pm and support the team as needed.
Responsibilities:
- Provide exceptional hospitality service in a collaborative, harmonious team environment.
- Maintain and monitor coffee, tea, and vending points to ensure they are fully stocked and operational.
- Organise and support small office events and meetings.
- Respond promptly to service requests and resolve issues to customer satisfaction.
Qualifications:
- Strong customer‑service orientation with a positive, upbeat attitude.
- Ability to work independently and as part of a team in a fast‑paced environment.
- High energy levels and willingness to support staff throughout the day.
Why Join Us:
We value growth and development, offering ongoing training and a supportive, inclusive culture.
General/Hospitality Assistant in London employer: BaxterStorey
At QBE, located in the heart of London, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. Our General/Hospitality Assistants enjoy a range of benefits including generous holiday allowances, bespoke development training, and access to a wellbeing hub, all while working in a collaborative team environment that values personal growth and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land General/Hospitality Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out QBE's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional hospitality, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! This job is all about collaboration, so be prepared to discuss how you've worked well with others in the past. Highlight your ability to support your teammates and keep the energy up!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to connect with you. Plus, you'll get all the latest updates on the role!
We think you need these skills to ace General/Hospitality Assistant in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and enthusiasm into your words.
Tailor Your Application:Make sure to tailor your application specifically for the General/Hospitality Assistant role. Highlight your customer service skills and any relevant experience that shows you can thrive in a fast-paced environment like ours.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BaxterStorey
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General/Hospitality Assistant. Familiarise yourself with the tasks like maintaining coffee points and organising events. This will help you demonstrate your enthusiasm and readiness to jump in.
✨Show Off Your Customer Service Skills
Since this role is all about providing exceptional hospitality, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to highlight your strong customer-service orientation.
✨Bring Your Energy
This position requires high energy levels, so don’t hold back! Show your enthusiasm during the interview. A positive, upbeat attitude can set you apart from other candidates, so let your personality shine through.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics and the types of events you might be organising. This shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you too.
