At a Glance
- Tasks: Lead and inspire a team to deliver exceptional hospitality experiences.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Be part of an inclusive team that celebrates diversity and creativity.
- Why this job: Make a real impact in a vibrant environment that values your growth.
- Qualifications: Experience in hospitality management and a passion for food and service.
The predicted salary is between 35000 - 35000 £ per year.
Company Description
Location: London, Canary Wharf
Salary: Up to 35,000
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a current Deputy General Manager or a General Manager in a smaller location who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications:
- Experience in a similar operation
- Currently a Deputy General Manager looking for progression or a General Manager interested in something more challenging
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information:
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Deputy General Manager - Catering - London employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and inclusive work culture in the vibrant setting of London’s Canary Wharf. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to employee growth, we empower our staff to thrive while delivering outstanding hospitality experiences. Join us to be part of a dynamic team that values creativity, collaboration, and a passion for service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Catering - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local cafes to chat with managers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and customer service shine through. Share stories about how you've motivated teams or created memorable experiences. This is your chance to stand out!
✨Tip Number 3
Research the company culture! Before your interview, dive into BaxterStorey's values and mission. Tailor your answers to show how you align with their vision of hospitality and teamwork. It’ll show you’re genuinely interested!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It keeps you fresh in their minds!
We think you need these skills to ace Deputy General Manager - Catering - London
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see how you can inspire and motivate a team, so share your experiences that highlight your passion for delivering exceptional service.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Deputy General Manager role. Highlight your leadership abilities, financial acumen, and any relevant achievements that demonstrate your capability to excel in this position.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for our team. Be genuine, express your enthusiasm for the role, and explain how your values align with ours at BaxterStorey. We love a good story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand BaxterStorey's values and mission. Familiarise yourself with their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on mentoring, training, and creating a positive work environment. Be ready to discuss how you can bring that same energy to BaxterStorey.
✨Be Financially Savvy
Since the role requires financial acumen, brush up on your budgeting and commercial performance skills. Be prepared to discuss how you've managed budgets in previous roles and how you can contribute to BaxterStorey's financial goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training and development opportunities or how they foster an inclusive environment. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
