At a Glance
- Tasks: Serve delicious food and drinks while creating unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a vibrant team culture.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Inclusive environment with growth opportunities and a commitment to diversity.
- Why this job: Be part of a dynamic team that values creativity and collaboration.
- Qualifications: Passion for customer service and teamwork; experience in food service is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Location: WeWork, 10 York Road, SE1 7ND
Salary: £14.80 per hour
Hours: 32 per week
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General/Bar Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant with experience in operating a Bar who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Due to the nature of the business, we require a team member who is interested in gaining experience across all services; food services, bar and events.
Job Description
General Assistant duties include:
- Restocking onsite market in 2 locations
- Supporting the kitchen team by taking orders and payments during peak times
- Supporting the location stock take
Bartender duties include:
- Operating a fully stocked bar, Tuesday - Friday, 3:30pm to 8pm (times may vary)
- Knowledge of cocktails, beers and wines is preferred
- Whilst the Bar is closed, events support is required
Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Bartender - London employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive and inclusive work environment in the heart of London. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a strong commitment to employee growth, we empower our staff to thrive both personally and professionally. Join us to be part of a collaborative team that values creativity and diversity, while delivering unforgettable hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender - London
✨Tip Number 1
Get to know the venue! Before your interview, pop by the location and soak in the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Chat with current employees or even past ones if you can. They can give you insider tips on what the company values and how to stand out during your interview.
✨Tip Number 3
Show off your skills! If you have experience with cocktails or customer service, be ready to share specific examples of how you've wowed customers in the past. It’s all about those memorable moments!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join our team at BaxterStorey. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Bartender - London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in food service or bartending. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your teamwork and customer service skills, and let us know how you can contribute to our inclusive environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at BaxterStorey
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Being able to discuss popular drinks and even suggest a few unique ones can show your passion for bartending and customer service.
✨Showcase Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlighting your ability to work harmoniously will resonate well with the interviewers.
✨Emphasise Customer Service Skills
Prepare to discuss specific instances where you went above and beyond for a customer. This role is all about creating memorable experiences, so showcasing your dedication to excellent service will set you apart.
✨Be Ready for Situational Questions
Expect questions that assess how you handle challenges or busy periods. Think of scenarios where you adapted quickly or solved problems effectively, as this will demonstrate your solution-oriented mindset.