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- Tasks: Serve delicious food and drinks while keeping the coffee shop buzzing.
- Company: Join BaxterStorey, a leader in inclusive hospitality.
- Benefits: Enjoy 28 days holiday, free meals, and gym access.
- Why this job: Be part of a vibrant team and make customers smile every day.
- Qualifications: Great customer service skills and a passion for food.
- Other info: Flexible hours with opportunities for training and career growth.
Join to apply for the General Catering Assistant / Barista role at BaxterStorey. BaxterStorey is looking for an open‑minded individual with flexibility to look after tea and coffee points, work in a coffee shop as a barista, and support the restaurant when needed. The role requires heavy lifting of goods and delivering milk to tea and coffee points.
Location: Kingswood, Surrey, KT20 6RP
Contract: Full time, 40 hours per week (Monday‑Friday; flexibility required, occasional early start at 6am)
Salary: £13.90 per hour
Benefits:
- 28 days holiday, including bank holidays
- Birthday off
- On‑site gym
- 3 volunteering days
- 24‑week enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts available on Perkbox (high‑street shops, holidays, cinema)
- Wellbeing hub
- Employee assistance programme
- Cycle‑to‑work scheme
Key Areas of Responsibility:
- Full ownership of tea & coffee points.
- Serve meals, snacks & drinks and take payments at the coffee shop and restaurant.
- Clean all equipment, crockery & cutlery as required.
- Support and provide service in serveries, retail, hospitality, functions, coffee shops.
- Ensure food is handled according to the Food Safety & Quality Management System.
- Comply with relevant H&S legislation and Codes of Practice.
- Participate in ongoing professional development and training (including paid travel).
- Ensure deliveries are stored in the correct areas of the site.
Ideal Candidate:
- Ability to work as part of a team.
- A flexible approach to working hours (occasionally starting at 5am or 6am).
- Supportive of colleagues.
- Keen to learn on the job.
- Hold Food Safety Level 2 (or be able to achieve on appointment).
- Honest and trustworthy.
- Hygienic approach and manner.
Qualifications:
- Excellent customer service skills with a friendly and approachable demeanour.
- Strong communication abilities, both verbal and written.
- Basic knowledge of food and beverage service techniques.
- Ability to work efficiently in a fast‑paced environment.
- Team player with a supportive attitude towards colleagues.
- Physical stamina to stand for extended periods and carry a trolley.
- Flexibility to work various shifts.
- Previous experience in hospitality or food service is an advantage.
- Food hygiene certificate preferred; training can be provided.
- Passion for delivering exceptional customer experiences.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for a truly representative workforce. To support our commitment, we have set an ambition to be recognised for having the most inclusive culture in hospitality. Join us, and be part of the food revolution!
General Catering Assistant/Barista in Kingswood employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Catering Assistant/Barista in Kingswood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BaxterStorey. Understand their values and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your flexibility! The job requires a bit of a mixed bag when it comes to hours and tasks. Be prepared to discuss how you can adapt to different situations and support your colleagues whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the team at BaxterStorey. Let’s get you that job!
We think you need these skills to ace General Catering Assistant/Barista in Kingswood
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can connect with our customers just as much as they can handle the heavy lifting.
Tailor Your Application: Make sure to tailor your application to the General Catering Assistant / Barista role. Highlight any relevant experience you have in hospitality or food service, and mention your flexibility with working hours. We love seeing candidates who understand what the job entails!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if you need to, and make sure to address all the key areas of responsibility mentioned in the job description. We appreciate straightforwardness and clarity in applications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know Your Coffee
As a General Catering Assistant / Barista, it's crucial to have a good understanding of coffee types and brewing methods. Brush up on your coffee knowledge before the interview, so you can impress with your passion for the beverage and your ability to engage customers.
✨Show Off Your Team Spirit
BaxterStorey values teamwork, so be ready to share examples of how you've worked well with others in previous roles. Highlight any experiences where you supported colleagues or contributed to a positive team environment.
✨Flexibility is Key
This role requires flexibility in working hours, including early starts. Be prepared to discuss your availability and willingness to adapt to different shifts. Showing that you're open-minded about working hours will make you stand out.
✨Emphasise Customer Service Skills
Excellent customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for a customer. Sharing these stories will demonstrate your commitment to delivering exceptional experiences.
