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- Tasks: Lead a vibrant café team and create unforgettable customer experiences.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Be part of a passionate team that values creativity and collaboration.
- Qualifications: Experience in hospitality management and a passion for customer service.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Location: Hemel Hempstead
Salary: £30,000 per annum
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. That’s why we’re looking for a Café Manager who leads by example, takes pride in their work, and consistently delivers exceptional service in a small, close-knit operation. We are excited to welcome individuals who share our passion for creating outstanding experiences and memorable moments for every guest.
We invest in your development through ongoing training to ensure you have the skills and confidence to thrive in your role, and we value a healthy work-life balance, because we believe people perform at their best when they feel supported and trusted.
If you are a Café Manager who enjoys working independently, takes ownership of their space, and thrives on delivering outstanding hospitality every day, we would love to hear from you.
Job Description:
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer.
Qualifications:
- Have experience as a manager within a hospitality environment, ideally retail.
- Experience in creating a thriving and successful working environment.
- Possess excellent supervisory and communication skills.
- Good delegation and influencing skills.
- Able to demonstrate team development skills.
- Have the ability to display a real passion for food and customer service.
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
Join us and bring your unique perspective to our team.
Baxterstorey - Cafe Manager in Kings Langley employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baxterstorey - Cafe Manager in Kings Langley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at BaxterStorey. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by researching BaxterStorey’s values and recent initiatives. Show us that you’re not just passionate about coffee but also about creating memorable experiences for guests. Tailor your answers to reflect our commitment to exceptional service!
✨Tip Number 3
Practice your pitch! Be ready to share specific examples of how you've led teams or improved customer experiences in previous roles. We want to hear about your successes and how you can bring that energy to our café.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the BaxterStorey family.
We think you need these skills to ace Baxterstorey - Cafe Manager in Kings Langley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created memorable experiences for customers in the past. We love to see that enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the Café Manager role. Highlight your management experience in hospitality and any relevant skills that align with our values. We want to see how you can contribute to our team!
Be Authentic: Don’t be afraid to show your personality in your application. We value individuality and want to get to know the real you. Share what makes you unique and how you can bring that to our café!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you on board with our amazing team at BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know Your Coffee
As a Café Manager, your passion for coffee should shine through. Research different coffee types, brewing methods, and current trends in the industry. Be prepared to discuss how you can enhance the coffee bar experience at BaxterStorey.
✨Showcase Your Leadership Skills
BaxterStorey values strong leadership. Think of examples from your past where you've successfully managed a team or improved a working environment. Be ready to share how you inspire and motivate your team to deliver exceptional service.
✨Emphasise Customer Experience
Prepare to talk about how you ensure an enjoyable customer experience. Share specific strategies you've implemented in previous roles that exceeded customer expectations, and how you plan to do the same at BaxterStorey.
✨Align with Company Values
Familiarise yourself with BaxterStorey's values: visionary, positive, collaborative, and conscious. During the interview, demonstrate how your personal values align with theirs and how you can contribute to their inclusive culture.
