At a Glance
- Tasks: Serve food and beverages while creating unforgettable guest experiences.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on teamwork.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Be part of a collaborative team that values your growth and well-being.
- Qualifications: Passion for food and customer service; previous experience is a plus.
- Other info: Embrace diversity and inclusivity while building your hospitality legacy.
The predicted salary is between 11 - 14 £ per hour.
Location: Iver
Salary: £ an hour
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service: serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service: provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork: collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant in Iver employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Iver
✨Tip Number 1
Get to know the company culture before your interview. Check out BaxterStorey's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a guest's request or complaint. Being able to demonstrate your problem-solving abilities during the interview can really set you apart.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've collaborated with others in past roles. BaxterStorey values a harmonious team environment, so highlighting your ability to work well with others is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the BaxterStorey family.
We think you need these skills to ace General Assistant in Iver
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that contagious enthusiasm that makes you a perfect fit for our team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience, especially in hospitality or food service. We appreciate when candidates take the time to align their skills with our values.
Be Yourself: We’re all about authenticity! Don’t be afraid to let your personality come through in your writing. Show us who you are and why you’d be a great addition to our collaborative team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand BaxterStorey's values and what they stand for. Familiarise yourself with their commitment to exceptional customer service and teamwork. This will help you align your answers with their expectations.
✨Show Your Passion
During the interview, let your enthusiasm for food and customer service shine through. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers. This will demonstrate that you truly embody the spirit of a General Assistant.
✨Team Player Vibes
BaxterStorey values collaboration, so be ready to discuss how you work well in a team. Prepare examples of how you've supported colleagues in the past or contributed to a positive working environment. Highlighting your teamwork skills will show that you're a great fit for their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they ensure a good work-life balance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.