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- Tasks: Supervise and train catering staff while ensuring top-notch food quality and customer service.
- Company: Join a leading hospitality company committed to diversity and inclusion.
- Benefits: Enjoy 24 days holiday, free meals, and bespoke training opportunities.
- Other info: We value motivation and a willingness to learn—apply even if you don't meet all requirements!
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in hospitality and a passion for food and customer service.
The predicted salary is between 25313 - 25313 £ per year.
Location: Osterley
Salary: £25,313.74
Benefits:
- 24 Days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 week's enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available from Perkbox app, from high street shops to holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
- Supervision and Training: recruit, train, and supervise catering staff, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance.
- Quality Control: monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction.
- Logistics Management: coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels.
- Customer Service: foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services.
Qualifications:
- Previous experience within the hospitality industry
- Have a contagious passion for food and customer service
- You draw satisfaction from supervising, training, and supporting a team
- Understanding of delegation skills
- Excellent organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
Interested? Even if you don't meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
EEO Statement: BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Maternity front of house catering supervisor in Isleworth employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maternity front of house catering supervisor in Isleworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a front of house catering supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to showcase your passion for food and customer service. Be ready to share examples of how you've trained and supervised teams in the past, as well as how you handle customer inquiries with professionalism.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight your ability to manage logistics and maintain quality control. Discuss how you ensure that everything runs smoothly during events, from setup to breakdown, and how you keep the team motivated and focused.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Even if you don't tick every box, if you're motivated and keen to learn, we want to hear from you!
We think you need these skills to ace Maternity front of house catering supervisor in Isleworth
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food and customer service shine through. We want to see that contagious passion you have, so share any relevant experiences that highlight this!
Be Clear and Concise: Make sure your written application is easy to read and straight to the point. Use clear language and structure your thoughts well, as we value effective communication skills.
Highlight Your Supervisory Skills: Since this role involves supervising and training staff, be sure to mention any previous experience you have in leading a team. We’re looking for someone who can set expectations and provide feedback effectively.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention specific skills or experiences that align with what we’re looking for, and don’t forget to apply through our website for the best chance!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry, especially in catering. Familiarise yourself with common challenges faced in front of house roles and think about how you would handle them. This shows you're proactive and ready to tackle the job head-on.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you've successfully managed staff or improved service quality. Highlight your communication skills and how you foster positive relationships within a team.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you've gone above and beyond for a guest or resolved a complaint effectively. This will show that you understand the importance of customer satisfaction in the catering industry.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about their approach to staff training or how they handle feedback from clients. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.