At a Glance
- Tasks: Assist in food service, customer care, and maintain cleanliness standards.
- Company: Join a leading catering company committed to inclusivity and teamwork.
- Benefits: Flexible hours, professional development, and a supportive work environment.
- Other info: Embrace a culture of Zero Harm and enjoy excellent career growth opportunities.
- Why this job: Gain hands-on experience in catering while making a positive impact on customers.
- Qualifications: Experience in customer service or willingness to learn; strong teamwork skills.
The predicted salary is between 20000 - 25000 € per year.
You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.
Key Areas of Responsibility
- Assist Chef's and Front of House Manager in the preparation and cooking of food
- Serve meals, snacks & drinks including taking payments
- Deliver excellent customer service, polite at all times
- Clean all equipment, crockery & cutlery as required
- Maintain cleanliness standards in the dining area
- Work within a team supporting your other team members
- Support, operate and provide service in areas including but not limited to: Serveries, Retail Hospitality & Micro market
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel
- Ensure all raw materials and packaging materials are stored in the correct areas of the site
- Embrace and actively participate in the Zero Harm culture
Candidate Characteristics
- Togetherness - Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues
- Nurture - Keen to learn on the job
- Pride - Be honest and trustworthy
Skills/Knowledge/Experience Required
- Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently
- Problem solving skills, ability to see the end game and work around particular hurdles placed at short notice
- Able to work independently
- Have a can-do approach
Qualifications Required Skills and Experience
- Proven experience in food preparation or catering assistance (or willingness to learn)
- Excellent attention to detail and organizational skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Strong customer service orientation and interpersonal skills
- Physical stamina to stand for extended periods and perform manual tasks
- Reliability and punctuality, with a flexible approach to scheduling
Preferred Qualifications
- Previous experience working in catering
- Demonstrated commitment to maintaining high standards of cleanliness and hygiene
Personal Attributes
- Enthusiastic and positive attitude toward customer service
- Adaptability and resilience when working across different sites
- Strong communication skills
- Commitment to inclusive and respectful workplace practices
Equity, Diversity, and Inclusion (ED&I) Statement
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Relief Catering Assistant in Howden employer: BaxterStorey
BaxterStorey is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those seeking meaningful employment as a Relief Catering Assistant. With a strong commitment to employee growth through ongoing professional development and training, alongside a focus on high standards of cleanliness and customer service, employees can thrive in a dynamic environment that values teamwork and individual contributions. Located in a vibrant setting, BaxterStorey offers unique opportunities to engage with diverse teams while embracing a Zero Harm culture that ensures safety and well-being for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Catering Assistant in Howden
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially with their commitment to equity, diversity, and inclusion.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! This job requires working closely with others, so be prepared to discuss how you’ve collaborated with colleagues in the past. Highlight any times you supported your team or helped solve problems together.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if it’s the right fit for you. Plus, it’s a great way to engage with your potential future team!
We think you need these skills to ace Relief Catering Assistant in Howden
Some tips for your application 🫡
Show Your Passion for Catering:When writing your application, let us see your enthusiasm for the catering industry. Share any relevant experiences or skills that highlight your love for food service and customer care. We want to know why you’re excited about this role!
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your formatting is neat. This shows us you take pride in your work and understand the importance of cleanliness and organisation.
Highlight Teamwork Skills:We value togetherness, so don’t forget to mention your ability to work well in a team. Share examples of how you've supported colleagues in previous roles or how you’ve contributed to a positive team environment. It’s all about collaboration!
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re tech-savvy and ready to embrace our digital approach!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, brush up on food safety standards and customer service best practices. Familiarise yourself with common catering tasks like food preparation and cleaning protocols. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be prepared to share examples of how you've successfully worked with others in the past. Highlight your flexibility and willingness to support colleagues, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you provided excellent customer service. Whether it was resolving a complaint or simply making someone's day better, these stories will showcase your ability to connect with customers and maintain a positive atmosphere.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or how they uphold their commitment to equity and inclusion. This not only shows your interest in the role but also helps you determine if it's the right fit for you.
