Hospitality Manager (Monday to Friday)
Hospitality Manager (Monday to Friday)

Hospitality Manager (Monday to Friday)

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead events and private dining, ensuring exceptional service and client satisfaction.
  • Company: Join Searcys, Britain's oldest catering brand, known for iconic venues and quality service.
  • Benefits: Enjoy 50% venue discounts, enhanced pension, up to 35 days leave, and gym access.
  • Why this job: Be part of a dynamic team in a vibrant environment that values individuality and diversity.
  • Qualifications: Experience in food and beverage operations with excellent customer care skills required.
  • Other info: Monday to Friday role with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 Β£ per year.

Company Description

Searcys are looking for a Hospitality Manager for one of its City Based venues. As a Hospitality Manager for Searcys you will lead on the events and private dining for the venue, you will have a proven track record in building strong relationships with clients and be able to lead a team to deliver quality service to our guests.

This is a Monday to Friday role, working closely with the General Manager on a wide variety of events including private dining and canape\’ functions.

This role will be based in a B&I contract.

As a Hospitality Manager you will benefit from the following:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys enhanced pension scheme
  • Up to 35 days annual leave
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Enrolment into Searcys Champagne School
  • Meals provided on shift when working within the venue
  • Birthday off
  • Access to gym facilities on site in the venue
  • Job Description

    Position : Full Time

    Salary : Competitive

    40 hours a week

    Key responsibilities

  • To support with the successful delivery of the Food & Beverage Events Operation
  • Play an integral role in the successful delivery of events across the site
  • To work with the Hospitality team to plan, organise and deliver a successful operation of our events
  • Ensure all events run as per the schedules laid out
  • Act as an allergy champion
  • Build positive working relationships & communication methods with key departments
  • To brief the Hospitality team on all aspects of the business and to oversee the running of all assigned events
  • To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
  • To assist in the development of the operations waiting team, making sure that they adhere to standards set out
  • To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR etc. within the areas of responsibility.
  • To monitor on a daily basis the standards achieved in your department, to deliver exceptional customer service and levels of attention to detail.
  • To monitor that all casual and agency staff present themselves correctly for duty and are well groomed whilst on duty.
  • To carry out regular checks in the event areas for maintenance, housekeeping and other health and safety issues. Report these to the Facilities helpdesk.
  • To ensure in house accounting policies are adhered to and food standard is monitored and beverages are controlled, including performing stock take in all areas including liquor, equipment and linen.
  • To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations
  • To make sure a coherent handover is submitted for the events and any issues escalated to the Hospitality Manager.
  • Qualifications

    Experience/Skill Required

  • Excellent product knowledge (food/beverage)
  • Experience in F&B operations
  • A positive demeanour and attitude to solve problems
  • Leads by example by acting professionally at all times
  • Excellent communication skills
  • Takes the initiative
  • Good time management
  • Supportive / Team player
  • Good presentation skills
  • Strong IT/Administration skills
  • Excellent customer care skills
  • Additional Information

    Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

    Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

    If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!

    Hospitality Manager (Monday to Friday) employer: BaxterStorey

    Searcys is an exceptional employer, offering a vibrant work culture that values individuality and diversity within its teams. As a Hospitality Manager in London, you will enjoy a competitive salary, generous benefits including 50% discounts across venues, up to 35 days of annual leave, and access to gym facilities, all while working in a dynamic environment that fosters professional growth and development.
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    Contact Detail:

    BaxterStorey Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Hospitality Manager (Monday to Friday)

    ✨Tip Number 1

    Network with professionals in the hospitality industry, especially those who have experience in event management. Attend industry events or join relevant online groups to connect with potential colleagues and mentors.

    ✨Tip Number 2

    Familiarise yourself with Searcys' venues and their unique offerings. Understanding their brand and what makes them stand out will help you tailor your approach during interviews and discussions.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully managed events in the past. Highlight your ability to build relationships with clients and lead a team effectively, as these are key aspects of the role.

    ✨Tip Number 4

    Stay updated on current trends in the hospitality sector, particularly in food and beverage operations. This knowledge will not only impress during interviews but also demonstrate your passion for the industry.

    We think you need these skills to ace Hospitality Manager (Monday to Friday)

    Excellent Product Knowledge (Food/Beverage)
    Experience in F&B Operations
    Strong Leadership Skills
    Problem-Solving Skills
    Time Management
    Team Player
    Exceptional Customer Care Skills
    Attention to Detail
    Event Planning and Coordination
    Knowledge of Health and Safety Regulations
    Communication Skills
    Ability to Build Client Relationships
    Adaptability
    Initiative

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in events and private dining. Use specific examples that demonstrate your ability to build client relationships and lead a team.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Searcys' values. Mention how your skills align with the responsibilities outlined in the job description.

    Highlight Relevant Skills: Emphasise your excellent product knowledge, problem-solving abilities, and customer care skills. These are crucial for the Hospitality Manager role and should be evident in both your CV and cover letter.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality sector.

    How to prepare for a job interview at BaxterStorey

    ✨Showcase Your Experience

    Be prepared to discuss your previous roles in hospitality management, particularly focusing on your experience with events and private dining. Highlight specific examples where you successfully led a team or delivered exceptional service.

    ✨Demonstrate Strong Communication Skills

    Since building relationships with clients is key for this role, practice articulating how you effectively communicate with both clients and team members. Be ready to share instances where your communication skills made a difference in an event's success.

    ✨Understand the Company Culture

    Research Searcys and their values, especially their commitment to quality service and innovation. During the interview, express how your personal values align with theirs and how you can contribute to their mission.

    ✨Prepare for Scenario Questions

    Anticipate questions that may ask how you would handle specific situations, such as last-minute changes to an event or managing a difficult client. Think through your problem-solving strategies and be ready to share your thought process.

    Hospitality Manager (Monday to Friday)
    BaxterStorey
    Location: London
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    • Hospitality Manager (Monday to Friday)

      London
      Full-Time
      36000 - 60000 Β£ / year (est.)
    • B

      BaxterStorey

      1000+
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