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- Tasks: Provide exceptional service and create unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Be part of a vibrant team that values creativity and collaboration.
- Qualifications: Previous experience in hospitality and a passion for customer service are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28000 - 36000 £ per year.
Location: Chancery Lane, London
Salary: £32k
Benefits:
- 28 Days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available from Perkbox app, from high street shops to holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all Hospitality Assistants to the heart of hospitality excellence!
At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
Every interaction is an opportunity to create a lasting impression, and we are looking for Hospitality Assistants to exceed expectations at every turn.
Job Description:
Hours: 40 hours per week, shifts are 07:30 - 16:30 or 10:00 to 19:00, Mon-Fri. Flexibility for evening shifts to host events is required.
Our Hospitality Host will oversee meeting rooms, pantry, and food & beverage services with utmost proficiency. If you have superb organisational skills, a friendly personality, and thrive in a multitasking environment, we want to hear from you!
Key Responsibilities:
- Friendly, outgoing personality; a people person
- Great work ethic and an even greater smile
- Good listening & verbal communication skills
- Customer focused with a passion for offering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to the Company’s core values
As a Hospitality Host, you will also be trained to support reception duties when required. This includes:
- Greeting and welcoming visitors with a warm smile and friendly attitude
- Answering phone calls, managing emails, and handling inquiries promptly and professionally
- Keeping the reception area tidy and organised
- Assisting with administrative tasks such as scheduling appointments and managing calendars effectively
Qualifications:
- Previous experience in a similar role, especially in the food service industry
- Good attention to detail
- Strong communication and interpersonal skills
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Knowledge of food safety and sanitation practices
Additional Information:
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We seek the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are upbeat, motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team.
Hospitality Host employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even chat with folks at your local café. You never know who might have a lead on that perfect Hospitality Host role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who can create unforgettable moments for guests, so be yourself and make a lasting impression.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions and think about how your experiences align with the job description. This will help you feel more confident and ready to showcase your skills in providing exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the BaxterStorey family. So, hit that apply button and let’s get started on your hospitality journey!
We think you need these skills to ace Hospitality Host
Some tips for your application 🫡
Show Your Personality: As a Hospitality Host, being personable is key! Let your friendly and outgoing nature shine through in your application. Share experiences that highlight your customer service skills and how you create memorable moments for guests.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific qualities we’re looking for. Mention your previous experience in hospitality and how it aligns with our values of creativity and collaboration.
Highlight Your Skills: We love a good multitasker! In your application, emphasise your organisational skills and ability to handle various tasks simultaneously. Don’t forget to mention any relevant food safety knowledge or communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen to join our team at BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Know the Company Culture
Before your interview, take some time to research BaxterStorey’s values and culture. They pride themselves on being visionary, positive, and collaborative. Show that you resonate with these values by sharing examples from your past experiences where you demonstrated similar traits.
✨Showcase Your People Skills
As a Hospitality Host, your ability to connect with people is crucial. Prepare to discuss how you've provided exceptional customer service in previous roles. Think of specific instances where you went above and beyond to create a memorable experience for guests.
✨Demonstrate Organisational Skills
The role requires superb organisational skills, so be ready to talk about how you manage multiple tasks effectively. You might want to share a story about a busy day at work where you successfully juggled various responsibilities while maintaining a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the training opportunities available or how the team collaborates to enhance the guest experience. It’s a great way to demonstrate your enthusiasm for the position.
