Hospitality General Assistant: Guest Service & Support

Hospitality General Assistant: Guest Service & Support

Full-Time 20000 - 25000 € / year (est.) No home office possible
BaxterStorey

At a Glance

  • Tasks: Deliver exceptional service by serving food and beverages while maintaining cleanliness.
  • Company: BaxterStorey, a vibrant company in York focused on collaboration and customer service.
  • Benefits: Inclusive workplace, opportunities for growth, and a chance to work with diverse teams.
  • Other info: Diverse and inclusive environment welcoming applicants from all backgrounds.
  • Why this job: Join a passionate team and make a difference in guest experiences every day.
  • Qualifications: Passion for food, customer service skills, and basic food safety knowledge.

The predicted salary is between 20000 - 25000 € per year.

BaxterStorey in York is seeking a General Assistant excited to deliver exceptional service in a collaborative environment. In this role, you will serve food and beverages, support stock control, and maintain cleanliness and hygiene standards.

The ideal candidate has a passion for food and customer service, thrives in team settings, and possesses some knowledge of food safety practices. We are committed to diversity and inclusion, encouraging applications from all backgrounds.

Hospitality General Assistant: Guest Service & Support employer: BaxterStorey

BaxterStorey in York is an excellent employer that values exceptional service and teamwork, providing a supportive and inclusive work culture. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while working in a vibrant environment that celebrates diversity. With a focus on delivering outstanding guest experiences, BaxterStorey offers a rewarding career path for those passionate about hospitality.

BaxterStorey

Contact Detail:

BaxterStorey Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality General Assistant: Guest Service & Support

Tip Number 1

Get to know the company culture! Before your interview, check out BaxterStorey's website and social media. Understanding their values and what they stand for will help you connect better during your chat.

Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will show that you’re not just about serving food but also about creating memorable experiences.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look neat and professional. It’s all about making a great first impression, especially in hospitality where appearance matters.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that can set you apart from other candidates.

We think you need these skills to ace Hospitality General Assistant: Guest Service & Support

Customer Service
Food Safety Knowledge
Teamwork
Stock Control
Cleanliness Standards
Hygiene Standards
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to contribute to our team!

Highlight Teamwork Skills:Since this role thrives in a collaborative environment, make sure to mention any previous experiences where you worked well in a team. We love seeing how you can contribute to a positive atmosphere!

Mention Food Safety Knowledge:If you have any knowledge of food safety practices, don’t forget to include that in your application. It shows us that you’re not just passionate but also aware of the important standards we uphold.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at BaxterStorey

Know Your Stuff About Food Safety

Brush up on your food safety knowledge before the interview. Be ready to discuss basic practices and why they matter in a hospitality setting. This shows you’re not just passionate about service but also take hygiene seriously.

Show Off Your Team Spirit

Since this role thrives in a collaborative environment, think of examples where you've worked well in a team. Share stories that highlight your ability to support colleagues and contribute positively to group dynamics.

Prepare for Customer Service Scenarios

Expect questions about how you would handle various customer service situations. Prepare some scenarios where you’ve gone above and beyond for a guest or resolved a tricky situation. This will demonstrate your passion for exceptional service.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture or how they ensure diversity and inclusion within the workplace. This shows your genuine interest in the company and its values.