At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality and service in a high-end environment.
- Company: Join BaxterStorey, a leader in food and hospitality with a commitment to excellence.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on the HAPI app.
- Why this job: Be part of a supportive, inclusive culture that values growth and celebrates diversity.
- Qualifications: Experience in high-end hospitality, strong leadership skills, and a passion for customer service required.
- Other info: We welcome applicants eager to learn, regardless of meeting all qualifications.
The predicted salary is between 24000 - 36000 £ per year.
Company Description Title: Hospitality / Deputy General Manager Location: Leeds Salary: Up to £30,000 Working pattern: Monday to Friday! Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks\’ enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our HAPI app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. We are at the heart of all things food & hospitality at one of our High end law firm locations in Leeds City Centre Modern employee dining and corporate hospitality is on offer and the Hospitality Manager/Deputy General Manager will be hands on to primarily manager the hospitality services but will also deputise for the General Manager, leading a dynamic team of 8 BaxterStorey employees. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Manager/Deputy General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Hospitality Manager/Deputy General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you Job Description Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business Continually look to develop your team through mentoring, training, recognition, and empowerment Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation Achieve business critical KPI\’s including Health and Safety, Sustainability, Financial and Governance Qualifications Previous experience that would suit a high end location similar to this operation 5 star standard hotel or leading coporate hospitality catering background desired Commercially aware Have a contagious passion for food and customer service You draw satisfaction from managing, training, and supporting a team Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent delegation and influencing skills Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure Meticulous organisational abilities; high attention to detail Concise and effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’. INDVIP
Hospitality/Deputy Manager employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality/Deputy Manager
✨Tip Number 1
Familiarise yourself with BaxterStorey's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their culture.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated and developed teams in previous roles. Prepare anecdotes that showcase your ability to inspire others and create a positive work environment, as this is crucial for the Deputy Manager position.
✨Tip Number 3
Research the latest trends in hospitality and food service, especially in high-end environments. Being knowledgeable about current industry standards and innovations will help you stand out as a candidate who is proactive and passionate about the field.
✨Tip Number 4
Network with current or former employees of BaxterStorey if possible. Engaging with them can provide valuable insights into the company culture and expectations, and may even lead to a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Hospitality/Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in high-end environments. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention specific examples of how you've led teams to success and how you align with BaxterStorey's values.
Showcase Your Skills: In your application, clearly outline your skills in financial management, customer service, and team development. Use bullet points for clarity and ensure you provide concrete examples of how you've applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond to create exceptional experiences for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating teams. Highlight instances where you successfully inspired your team to achieve high standards and how you handled challenges in a fast-paced environment.
✨Know the Company Values
Familiarise yourself with BaxterStorey's core values and be ready to discuss how your personal values align with theirs. This shows that you are not only a good fit for the role but also for the company culture.
✨Prepare Questions for Your Interviewers
Have thoughtful questions ready to ask your interviewers about the team dynamics, training opportunities, and the company's approach to customer service. This demonstrates your interest in the role and helps you assess if it's the right fit for you.