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- Tasks: Serve food and beverages while creating unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on exceptional service.
- Benefits: Earn £16 per hour, enjoy free meals, and access discounts through our Perkbox app.
- Why this job: Be part of a collaborative team that values growth, diversity, and work-life balance.
- Qualifications: Passion for food and customer service; previous experience is a plus.
- Other info: We celebrate individuality and are committed to an inclusive workplace.
Company Description
Title: Hospitality Assistant (Zero Hour Contract)
Location: London
Salary: £16 per hour
Shifts: Monday to Friday no weekends
Benefits:
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Hospitality Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
- Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas
Qualifications
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
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Hospitality Assistant - Zero Hour Contract employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Zero Hour Contract
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BaxterStorey. Understand their values and what makes them tick. This way, you can show off your passion for hospitality and how you align with their mission.
✨Tip Number 2
Practice your people skills! As a Hospitality Assistant, you'll be interacting with guests all the time. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to provide that impeccable service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Hospitality Assistant - Zero Hour Contract
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in food service or customer-facing roles. We love seeing how your past experiences align with our values and the role of a Hospitality Assistant.
Be Yourself: Don’t be afraid to let your personality come through in your cover letter. We’re looking for friendly, professional team players who can contribute to our inclusive environment, so show us who you are!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to an exciting career with us!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, make sure you understand BaxterStorey's values and what they stand for. Familiarise yourself with their commitment to exceptional service and teamwork. This will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share specific examples of how you've provided excellent customer service in the past. Whether it’s a memorable interaction or a challenge you overcame, these stories will demonstrate your passion and suitability for the role.
✨Team Player Vibes
BaxterStorey values collaboration, so be prepared to discuss how you work within a team. Highlight experiences where you’ve supported colleagues or contributed to a positive work environment. This will show that you can thrive in their inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how they support employee development. This not only shows your interest in growing with the company but also gives you insight into their commitment to staff welfare.