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- Tasks: Deliver exceptional hospitality and service in a dynamic team environment.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on growth and inclusivity.
- Benefits: Earn £12.60/hour, enjoy flexible shifts, free meals, and 28 days holiday including your birthday off.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests every day.
- Qualifications: Strong communication skills and a customer-focused mindset; experience preferred but not essential.
- Other info: Opportunities for training, apprenticeships, and career development in a supportive environment.
Company Description
Hospitality Positions available – click the link to apply
Full Time & Part time roles available
Monday – Friday
Edinburgh
£12.60 an hour, Monday – Friday occasional weekend work, closed Christmas and bank holidays. Great public transport links and onsite parking. Experience preferred but not essential. Flexible shift pattern available.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that\’s why we\’re looking for a number of catering team members who strive to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that\’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a person who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description
We are seeking a friendly and efficient Hospitality Assistant to join our team in Edinburgh, United Kingdom. This Monday to Friday role offers an exciting opportunity to contribute to our organisation\’s commitment to delivering exceptional customer service and memorable experiences.
- Collect, set up, and deliver food service, hospitality room, and conference services as required
- Clean and polish cutlery, glassware, and crockery for upcoming events
- Prepare and present food and beverage requests for customers, clients, and guests in designated meeting spaces
- Work independently and take initiative over duties and tasks without constant supervision
- Serve guests with a genuine and positive demeanour, ensuring efficient and high-quality service
- Operate licensed bars and serve alcoholic beverages when required
- Use coffee machines to prepare hot beverages
- Assist with ordering and managing deliveries as needed
- Ensure all hospitality requirements are prepared and available, reporting any shortages to the line manager
- Undertake any other reasonable tasks to meet the needs of the business
Qualifications
- Excellent product knowledge of food and beverages
- Strong communication and interpersonal skills
- Proven ability to take initiative and work independently
- Excellent time management and organisational skills
- Supportive team player with a collaborative attitude
- Strong presentation skills and attention to detail
- Exceptional customer care skills and a customer-focused mindset
- Experience in the hospitality or food service industry
- Knowledge of food safety and hygiene standards
- Ability to work efficiently in a fast-paced environment
- Physical stamina to stand for long periods and carry trays/equipment
- Flexibility to adapt to changing priorities and customer needs
Additional Information
- 12.60ph
- Monday to Friday occasional weekend work
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave.
- 24 week\’s enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Here at BaxterStorey we have an exciting opportunity for experienced and highly motivated Event & for our highly prestigious client in the heart of the City. This role would suit an individual who thrives working in an inclusive, value-driven, dynamic, and entrepreneurial environment.
This facility will host 2000+ employees, offering a food hall style restaurant, premium sandwich & beverage bar concept and an unmanned retail outlet.
In addition, there is an onsite 70 Bedroom Hotel, 300 Capacity Conference Centre and a variety of different meeting rooms/spaces across campus.
For almost 20 years, for every client, in every location (whether that\’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
Find out more about us at www.baxterstorey.com
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Hospitality Assistant - Monday to Friday employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Monday to Friday
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BaxterStorey. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about providing exceptional service, think of scenarios where you can demonstrate your customer care skills. Role-play with a friend or family member to get comfortable with common questions and situations.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look professional and approachable for your interview. A neat appearance shows that you take pride in your work and are ready to represent BaxterStorey well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Hospitality Assistant - Monday to Friday
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've provided exceptional service in the past. We love to see genuine enthusiasm for creating memorable experiences.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight relevant experience and skills that match the job description. We want to see how you can contribute to our team, so don’t be shy about showcasing your strengths!
Be Professional Yet Friendly: Strike a balance between professionalism and friendliness in your written application. Use a warm tone that reflects our company culture. Remember, we’re looking for team players who can connect with guests and colleagues alike!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Familiarise yourself with the basics of food and beverage service. Brush up on your knowledge of food safety and hygiene standards, as well as any specific offerings from BaxterStorey. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your Personality
Since this role is all about providing exceptional customer service, let your friendly and professional demeanour shine through during the interview. Share examples of how you've created memorable experiences for customers in the past, even if they’re from different roles.
✨Demonstrate Team Spirit
BaxterStorey values collaboration, so be prepared to discuss how you work well in a team. Think of instances where you’ve supported colleagues or contributed to a positive team environment. This will highlight your ability to fit into their inclusive culture.
✨Ask Thoughtful Questions
Prepare some questions that show your enthusiasm for the role and the company. Inquire about training opportunities, team dynamics, or how they celebrate diversity within the workplace. This not only demonstrates your interest but also helps you gauge if it’s the right fit for you.
