At a Glance
- Tasks: Provide exceptional service and create memorable experiences in beautiful client spaces.
- Company: Join BaxterStorey, a pioneer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts through Perkbox.
- Other info: Join us to build your hospitality legacy and thrive in an inclusive environment.
- Why this job: Be part of a supportive team that values growth, diversity, and work-life balance.
- Qualifications: Experience in food service, strong communication skills, and a passion for customer service.
The predicted salary is between 31861 - 44605 £ per year.
Company Description
Location: EC4A
Salary: £31,861
Benefits:
- 28 Days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available from Perkbox app, from high street shops to holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all Hospitality Assistants to the heart of hospitality excellence!
At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and providing ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
Every interaction is an opportunity to create a lasting impression, and we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.
Job Description:
- Friendly, outgoing personality; a people person
- Great work ethic and an even greater smile
- Good listening & verbal communication skills
- Customer focused with a passion for offering outstanding customer service
- Perpetuates company philosophy and culture
- Works according to the Company’s core values
Qualifications:
- Previous experience in a similar role, especially in the food service industry
- You draw satisfaction from working within a collaborative and inclusive team environment
- Good attention to detail
- Strong communication and interpersonal skills
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Knowledge of food safety and sanitation practices
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
Equal Employment Opportunity:
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team.
Hospitality Assistant (Mon - Fri) employer: BaxterStorey
BaxterStorey is an exceptional employer located in the vibrant West End of London, offering a supportive and inclusive work environment that prioritises employee growth and well-being. With benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to work-life balance, we empower our Kitchen Porters to thrive while contributing to unforgettable hospitality experiences. Join us to be part of a team that values creativity, collaboration, and diversity, ensuring every employee feels respected and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant (Mon - Fri)
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and think about how you can align your personality with their vision. Show them you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your people skills! Since this role is all about providing exceptional service, consider role-playing common customer scenarios with a friend. This will help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Be prepared to share your experiences! Think of specific examples from your past roles where you went above and beyond for customers. This will demonstrate your passion for hospitality and your ability to create memorable moments.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re genuinely interested in joining the BaxterStorey family.
We think you need these skills to ace Hospitality Assistant (Mon - Fri)
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your friendly and outgoing personality. Use a warm tone and let your passion for hospitality shine through.
Tailor Your Experience:Highlight any previous experience in hospitality or food service. We love seeing how your background aligns with our values and the role of a Hospitality Assistant, so don’t hold back!
Be Customer-Focused:Since we’re all about exceptional service, share examples of how you've gone above and beyond for customers in the past. This will show us that you truly understand what it means to create unforgettable experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BaxterStorey!
How to prepare for a job interview at BaxterStorey
✨Show Your Personality
As a Hospitality Assistant, being personable is key. During the interview, let your friendly and outgoing nature shine through. Share anecdotes that highlight your ability to connect with customers and create memorable experiences.
✨Demonstrate Customer Focus
Prepare examples of how you've gone above and beyond for customers in previous roles. This could be a time you resolved a complaint or made a guest feel special. Show that you understand the importance of exceptional service and are passionate about delivering it.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be ready to discuss your experience working in teams. Talk about how you contribute to a positive team environment and how you handle challenges together. Highlight any specific instances where teamwork led to success.
✨Know Your Stuff
Brush up on food safety and sanitation practices, as well as BaxterStorey's core values. Being knowledgeable will not only impress your interviewers but also show that you're serious about the role and committed to maintaining high standards.
