Hospitality Assistant - Casual

Location: Bristol

Salary: £12.60 per hour

Calling all flexible front of house team members! Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for casual hospitality assistants who support their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you thrive on delivering extraordinary experiences and love to cultivate a harmonious and collaborative team, we would love to hear from you!

Job Description

• Service: Serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
• Customer Service: Provide excellent service by being attentive to guests’ needs at every point of their customer journey. Answer questions and address any concerns or issues in a friendly manner.
• Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
• Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
• Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.
• Café and Bar work: A mix of services covering both daytime and evenings.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion.