Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional hospitality and events.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on innovation.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Why this job: Make a real impact by creating unforgettable experiences in a beautiful setting.
- Qualifications: Experience in high-end hospitality and strong leadership skills required.
- Other info: Inclusive environment that celebrates diversity and supports career growth.
The predicted salary is between 45000 - 63000 £ per year.
Location: Gogarburn, Edinburgh
Salary: £45,000 per annum
Newly created position to head up the hospitality, events & hotel on site at one of our leading nationwide contracts. Based in Gogarburn, this role will oversee all levels of events and hospitality across the estate, overseeing a team of around 15 within a larger team of 40 employees. Mainly Monday to Friday but spread across daytime and evening shifts depending on functions and events. Occasional weekend work when required.
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Head of Hospitality & Events Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPIs including Health and Safety, Sustainability, Financial and Governance
Qualifications:
- Previous experience within high end hospitality & events
- Background in well known 4 or 5 star hotels
- General management level in event catering or hospitality led contract catering
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team.
Head of Hospitality & Events employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality & Events
✨Tip Number 1
Network like a pro! Attend industry events, join hospitality groups on social media, and connect with people in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared for interviews! Research the company, understand their values, and be ready to discuss how your experience aligns with their mission. Bring examples of your past successes in hospitality to the table.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Plus, it gives you a better chance to showcase your personality and fit for the role.
We think you need these skills to ace Head of Hospitality & Events
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality and events shine through. We want to see that you genuinely care about creating exceptional experiences and leading a team to success.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in high-end hospitality and events. We love seeing how your background aligns with our values and the specific requirements of the Head of Hospitality & Events role.
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language to communicate your skills and experiences effectively. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at BaxterStorey
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and events, and think about how your experience aligns with their goals. This will help you speak confidently about how you can contribute to their vision.
✨Showcase Your Leadership Skills
As a Head of Hospitality & Events, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved service standards. Highlight your ability to create a culture of excellence and collaboration.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific scenarios where you've had to manage multiple projects or resolve conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team's current challenges or how they measure success in hospitality and events. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
