At a Glance
- Tasks: Craft and serve high-quality drinks while providing exceptional customer service.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a vibrant team culture.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
- Why this job: Be part of a dynamic environment where your creativity in mixology can shine.
- Qualifications: Passion for bar service and a willingness to learn; experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
As a Bartender, you will be responsible for crafting and serving high-quality beverages to our customers while providing exceptional service.
Responsibilities:
- Prepare and serve a variety of alcoholic and non-alcoholic beverages to customers, ensuring accuracy and consistency in taste and presentation.
- Provide excellent customer service by engaging with guests, taking orders, and making personalised drink recommendations based on customer preferences.
- Create unique and innovative cocktail recipes, staying up-to-date with current trends in mixology and the beverage industry.
- Maintain a clean and organised bar area, including stocking and replenishing supplies, such as liquor, glassware, and garnishes.
- Adhere to all relevant health, safety, and sanitation regulations, including responsible alcohol service practices.
- Maintain a thorough understanding of the menu, including knowledge of ingredients and preparation methods.
- Collaborate with other staff members to ensure a smooth and efficient operation, including coordinating with servers and kitchen staff.
- Resolve customer complaints or concerns promptly and professionally, striving to provide a positive experience for all guests.
- Assist in the preparation of ingredients and mise en place for various dishes, ensuring high standards of quality, taste, and presentation are met.
- Maintain a clean and organised workstation, ensuring all ingredients, utensils, and equipment are readily available and in good working condition.
- Adhere to proper food safety and hygiene standards, including temperature controls, storage procedures, and sanitation practices, to maintain a safe and clean kitchen environment.
- Continuously expand knowledge of beverages, attending workshops, seminars, and tastings to enhance skills and stay informed about industry trends.
Qualifications:
- Have a contagious passion for bar service and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Benefits:
- 28 Days holiday including bank holidays.
- Plus your birthday off.
- 3 volunteering days.
- 3 days grandparent leave.
- 24 weeks' enhanced maternity leave.
- Secondary Carer leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke training and development opportunities.
- Apprenticeships opportunities for all experience levels.
- Pension and life insurance.
- Discounts available on our Perkbox app; high street shops, holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Bartender - British Airways Lounges in Hatton employer: BaxterStorey
BaxterStorey is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee growth. As a Bartender in the British Airways Lounges, you will enjoy a range of benefits including 28 days of holiday, bespoke training opportunities, and a supportive team environment that encourages creativity and collaboration. With a commitment to equity, diversity, and inclusion, BaxterStorey ensures that every employee feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender - British Airways Lounges in Hatton
✨Tip Number 1
Get to know the bar scene! Spend some time in local bars and lounges, observing how bartenders interact with customers. This will help you understand what makes a great bartender and give you some ideas for your own style.
✨Tip Number 2
Network like a pro! Attend industry events or workshops to meet other bartenders and professionals. You never know who might have a lead on a job or can offer you some insider tips on landing that perfect role.
✨Tip Number 3
Show off your creativity! When you apply through our website, consider including a unique cocktail recipe or a fun twist on a classic drink. This will demonstrate your passion and knowledge of mixology right from the start.
✨Tip Number 4
Be ready for the interview! Brush up on your customer service skills and be prepared to discuss how you handle difficult situations. Remember, it’s all about creating a positive experience for guests, so let your personality shine!
We think you need these skills to ace Bartender - British Airways Lounges in Hatton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for bartending and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely love what you do!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for.
Be Yourself:We celebrate individuality, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to bartending and customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at BaxterStorey
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss popular drinks, ingredients, and even share a few unique recipes you've created. This shows your passion for mixology and that you stay current with trends in the beverage industry.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a guest or resolved a complaint effectively. This will demonstrate your commitment to creating a positive experience for customers.
✨Team Player Attitude
Since collaboration is crucial in this role, be ready to talk about your experience working in a team. Share specific instances where you coordinated with others, whether it was with servers or kitchen staff, to ensure smooth operations.
✨Health and Safety Knowledge
Familiarise yourself with food safety and sanitation practices relevant to bartending. Be prepared to discuss how you maintain cleanliness and adhere to health regulations in a bar setting. This will show that you take your responsibilities seriously and prioritise safety.
