General Manager - Lead Teams & Elevate Service Excellence
General Manager - Lead Teams & Elevate Service Excellence

General Manager - Lead Teams & Elevate Service Excellence

Full-Time 50000 - 50000 £ / year (est.) No home office possible
BaxterStorey

At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional service in a dynamic environment.
  • Company: Join BaxterStorey, a leader in hospitality with a focus on excellence.
  • Benefits: Enjoy a competitive salary, 28 days holiday, and training opportunities.
  • Other info: Opportunity to work in Canary Wharf with a focus on health, safety, and sustainability.
  • Why this job: Make a real impact by elevating service standards and leading a passionate team.
  • Qualifications: Previous management experience and a passion for food and customer service.

The predicted salary is between 50000 - 50000 £ per year.

BaxterStorey is seeking a General Manager in Canary Wharf, who will lead, inspire, and develop a team to provide exceptional service. The successful candidate will have previous management experience and a passion for food and customer service, with a strong focus on KPIs including Health, Safety, Sustainability, and Financial performance.

The role offers a competitive salary of £50k and a range of benefits, including:

  • 28 days holiday
  • Volunteer days
  • Access to training opportunities

General Manager - Lead Teams & Elevate Service Excellence employer: BaxterStorey

BaxterStorey is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture in the heart of Canary Wharf. With a strong commitment to service excellence, the company provides extensive training opportunities, competitive benefits including 28 days of holiday and volunteer days, and fosters a supportive environment where team members can thrive and make a meaningful impact.
BaxterStorey

Contact Detail:

BaxterStorey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Lead Teams & Elevate Service Excellence

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at BaxterStorey or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by researching BaxterStorey’s values and recent projects. We want you to show that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their service excellence.

✨Tip Number 3

Practice your leadership stories! Think of specific examples where you’ve led teams to success or improved service quality. We all love a good story, and it’ll help you stand out during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can elevate our service standards.

We think you need these skills to ace General Manager - Lead Teams & Elevate Service Excellence

Team Leadership
Inspiration and Motivation
Customer Service Excellence
Management Experience
KPI Management
Health and Safety Compliance
Sustainability Practices
Financial Performance Analysis
Training and Development
Communication Skills
Problem-Solving Skills
Adaptability
Passion for Food

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your passion for food and customer service shine through. We want to see how you’ve inspired teams in the past and how you plan to elevate service excellence with us.

Highlight Your Management Experience: Make sure to detail your previous management roles and the impact you've had on team performance. We’re looking for someone who can lead and develop a team, so share specific examples of how you’ve done this before.

Focus on KPIs: Don’t forget to mention your experience with key performance indicators like Health, Safety, Sustainability, and Financial performance. We love numbers, so if you’ve improved these metrics in your previous roles, shout about it!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at BaxterStorey

✨Know Your Numbers

As a General Manager, you'll need to be on top of KPIs like Health, Safety, and Financial performance. Brush up on relevant metrics and be ready to discuss how you've successfully managed these in the past. This shows you’re not just passionate about service but also about achieving results.

✨Showcase Your Leadership Style

BaxterStorey is looking for someone who can inspire and develop a team. Think about your leadership style and prepare examples of how you've motivated teams in previous roles. Be ready to share specific instances where your approach led to improved service or team morale.

✨Passion for Food and Service

Make sure to convey your enthusiasm for food and customer service during the interview. Share personal stories or experiences that highlight your passion. This will help you connect with the interviewers and demonstrate that you align with their values.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about BaxterStorey’s culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you.

General Manager - Lead Teams & Elevate Service Excellence
BaxterStorey

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