Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional hospitality and food experiences.
- Company: Join BaxterStorey, a leader in the hospitality industry with a passion for service.
- Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
- Why this job: Be part of a supportive culture that values growth, diversity, and work-life balance.
- Qualifications: Experience in food & hospitality management and a passion for customer service are essential.
- Other info: We welcome applicants from all backgrounds; motivation and a desire to learn are key!
The predicted salary is between 43200 - 72000 £ per year.
One of our large distribution contracts, operating over 7 days. Well executed food offer through the main restaurant. Between 500 and 600 on site with a team of 22 over two shifts. A truly rewarding position for an ambitious General Manager looking for a new challenge!
28 Days holiday including bank holidays Plus your birthday off
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
Qualifications
- Previous experience as a general manager in food & hospitality
- Background within a large food business distribution, stadia.
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Manager employer: BaxterStorey
Contact Detail:
BaxterStorey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with BaxterStorey's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This shows that you are not just looking for a job, but are genuinely interested in contributing to their culture.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in large food businesses or distribution. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and company.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure environments. Highlight your ability to motivate and inspire others, as this is crucial for the General Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Research current trends in the hospitality industry, particularly around customer service and food standards. Being knowledgeable about these trends will allow you to engage in meaningful conversations during interviews and demonstrate your passion for the field.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and hospitality management. Emphasise your leadership skills, ability to motivate teams, and any previous roles that demonstrate your capability to manage large operations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of BaxterStorey's values. Mention specific examples of how you've led teams to success and how you can contribute to their mission of delivering exceptional experiences.
Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles, such as improvements in customer satisfaction scores, successful budget management, or innovative initiatives that enhanced service delivery.
Demonstrate Cultural Fit: Research BaxterStorey’s core values and incorporate them into your application. Show how your personal values align with theirs, particularly in areas like teamwork, creativity, and commitment to sustainability.
How to prepare for a job interview at BaxterStorey
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional experiences for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and inspire your team. Highlight any successful initiatives you've implemented that improved team performance or morale, as this aligns with the company's focus on collaboration and support.
✨Know the Company Values
Familiarise yourself with BaxterStorey's core values: visionary, positive, collaborative, and conscious. Be ready to explain how your personal values align with theirs and provide examples of how you've embodied these principles in your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and critical thinking skills. Think of past challenges you've faced in a fast-paced environment and how you successfully navigated them, particularly in relation to health and safety, financial management, and team development.
